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Old 08-31-2007, 11:36 PM
Joe Nernberg's Avatar
Joe Nernberg Joe Nernberg is offline
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Join Date: Mar 2007
Location: Agoura Hills, CA
Posts: 99
Re: Worst Client Contest
1. A client showed up at the wrong house, waited 30-minutes and then called my office to complain that the inspector is late. Not true. Actually, he forgot which house he made an offer and seemed disappointed when he finally sat down to review escrow paperwork.

2. Older gal comes up the driveway and introduces herself as the buyer/client. She took one long drag from the cigarette and asked if I found asbestos. Was she worried about lung cancer?

3. Client's tub drain leaked into the condo unit below. She wanted to know why I didn't make this discovery during the inspection. Is it reasonable for me to inspect adjacent condos?

4. A fellow bought a poorly maintained home in Beverly Hills. 3-months later: underground yard drains backed up water into the house, roof leaked and circuit breakers tripped when multiple appliances were operated. I always answer complaints in person and with my camera. We sat down and reviewed my inspection report and I circled every defect comment and showed him I recommended further action before the close of escrow. Nothing was repaired or reviewed by others. The seller offered a credit. My client took the money and never read the report. "Here's your sign!"
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