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Old 09-01-2007, 12:40 PM
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Jack Feldmann Jack Feldmann is offline
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Join Date: Mar 2007
Location: Knoxville, TN
Posts: 629
Re: Worst Client Contest
I guess one of the worst, but also the most satisfying for me was one many years ago.

I used a 4-part paper reporting system at the time. I walked around with this 16 page report in a multi-page folder and flipped back and forth between sections. I always had to cradled in my left arm, and wrote with my right,

Client is late getting there. Never worked with her agent before. I give her my contract to read and sign, briefly go over what's in it, and ask her to go over it and ask any questions while I'm still in the kitchen.

She walks around the kitchen mumbleing to herself. She says she doesn't want to sign it. I ask her what the problem is. She says, "I just don't want to sign it". I look at her Realtor, who is just standing there - NOTHING from him. I tell her that it's a standard contract, similar to just about every other HI around, and it is REQUIRED to be signed, or I can't do the inspection. If she has a problem with some of the wording, or she would like to discuss something about it, I am all ears.......................and she finally signs.

I move on about my business and a short time later I am in the agrage and she comes out and tells me she wants me to put in my report that the house needs a new driveway. I look at the driveway again, see the very few and very small cracks that we all see on just about every piece of concrete around. I tell her that I really don't see anything wrong with this driveway, and I can't very well put it in my report that they need to replace it.

We go back and forth a few times like that, and finally she comes right up to me, and raises her voice a couple levels and tells me that "SHE is PAYING me, and YOU WILL PUT WHATEVER I TELL YOU TO PUT IN THE REPORT..."

With as much force as I could muster, I slammed my book shut and told her that she wasn't going to pay me today, since I just quit. I then went into the house and asked her agent to move his car so I could leave.

BY the way, that was also the last time I parked IN the driveway.

The look on her face was worth every penny I didn't get for the inspection.
JF
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