My worst client experience is pretty limited, most have been good.
BUT the one that sticks out most is the guy that called me a full year after the inspection wanting the number for my insurance.

Said he had termites and the house was falling down.

I go to the file and pull the report and begin reading with him over the phone where in three different parts of the report I told him there was damage, damage and more damage, the house was too close to the ground to be able to access the crawl space, the floor in one of the bedrooms was like a trampoline, etc.

After going through the report line by line and him agreeing that I told him about the condition, he says, "well I just think you should have warned me more strongly" and said I would be hearing from his lawyer. (I never heard from him or his lawyer again)

This was the same guy that told me the house wasn't really that important, that he was really just buying the land (35 acres) anyway.

Turns out his plans didn't work out and he had to start living in the house and he needed some deep pockets to supplement his rehab project.

So remember boys and girls, document everything, clients memories have a way of changing when their circumstances change!

__________________
Jim Luttrall
Mr. Inspector.net, Inc.
Allen, Texas 75002