It's "defective".

Why?

Because it's not right.

If a roof leaks, is it defective or maintenance?

It's defective.

Why?

Because it's not doing its job - it leaks.

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Jerry Peck, Construction / Litigation Consultant
Construction Litigation Consultants, LLC ( www.ConstructionLitigationConsultants.com )
www.AskCodeMan.com