Jonathan:

I also use InspectIt. The program is OK, but their support is lackluster. I spent years trying to communicate with their head programmer (we'll call him Gary - because that's his name) to no avail. Like with most software designers, the end user's opinion is not as important as the geek's. They know squat about this business but refuse to listen.

If I had it all to do again I would choose my software v-e-r-y carefully. The reasons are legion. Let's look at a few. Most, if not all, incorporate a client database with a report comment database. Both of these databases will contain information that you will input or (in the case of the report comments) at least customize. Should you later choose to send the squint-eyed designer his software back along with a small pipe bomb you will then be stuck with databases of important information that are not easily (if even possibly) exported to other softwares.

"Support" is a euphemism where AHIT (and maybe all of the companies) is concerned. Yes it is a real concept insofar as you pay real money for it, but it is rarely, if ever, forthcoming in any helpful or constructive sense of the word.

Look around. There are lots of contenders for your several hundred dollar investment. Use whatever demo versions you can for as long as you can in order to better familiarize yourself with the foibles of each. Choose the lesser of the evils.

Aaron