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Old 12-31-2007, 01:46 PM
Jerry Peck Jerry Peck is offline
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Join Date: Mar 2007
Location: Ormond Beach, Florida
Posts: 7,741
Re: Garage door mishap
I would go check it, it he refuses to allow you in to check it, he will have no case to obtain recourse from you later.

If there is power to both openers, they should work - provided that nothing is wrong with the openers.

From your description - I repeat, 'from your description - sounds to me like the one opener "failed under testing" and he (the seller) has the responsibility to repair it.

If there is no power to either opener, check for a breaker or a GFCI which may have tripped.

I cannot imagine how testing the auto reverse (if done properly) can damage a garage door ... after all, they are *designed* to be tested with a 2x4 ... to check the operation of the auto reverse.

When there, find out what make and model it is, look in the internet and go there with a few installation instructions for various models with you, and the CPSC testing information - then politely as possible explain that he has one (possibly two) garage door openers which are in need of repair by HIM, and, you will be more than happy to SHOW him how to properly test his new garage door opener(s) after it (they) are repaired to make sure that the repair person repair them properly.

I know, this goes against all of my 'don't do re-inspections', however, this is not a "re-inspection", it is a 'see, don't bother suing me, because you will lose, so don't even waste my time' educational effort to educate the seller.
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Jerry Peck, Construction / Litigation Consultant
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