i use inspectit plus and after many frustrating ,time consuming reports--went into the report template and checked every box i thought would be satisfactory----especially the room notes----this has expidited my reports and if they didn't pass well it's alot easier to change one box then click on a hundred---it takes time to get to know your report--hang in there--i was always able to get to gary---but agree nick is great and can't wait to sample the new report