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Re: ? on using prior customers as referrals.
I get this request once in a while, and I always tell the client that I prefer not to bother my past clients. I tell them I am a member of the BBB for that reason, They can call the BBB and get the any info they want about my business. I then tell them that even a terrible HI should be able to come up with 2 or 3 names that would give a good reference.
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