Hi Rick tyvm for responding ..
you must not live in chicago..

it's almost impossible to get anyone from the city to listen to you, answering their phones is against employee policies asking them for help is like talking to a deaf person who do not read lips..

unless they (the city) has inspected your building, when they feel like it, without you asking or your permission, and they find some sort of violation.. that''s when you will here from them.

I went with a friend once.. who got a violation for a loose board on his porch, he had to pay 90.00 for the inspection which he did not ask for, went to a zoo for a court, with no real judge and no due process of the law.. you can't say anything but yes or no..

and yes the city is paid by us the taxpayers..

That's Chicago for you

carmen Flores