Originally Posted by
Vince Santos
Same thing happened to mine so I called Ideal and they are sending me a new cable for free.
Something else I've found is when the receptacle shows no ground I remove the cable from the suretest front and plug it back in. Personally I don't like the idea of having to fiddle with my testing equipment to get it work right. I've had to send my unit back once already and am thinking of just putting it aside and looking for another circuit analyzer.
I noticed mine doing that a year ago and basically just got into the habit of pulling the cord out and reinserting it. It is frustrating.
About a month ago I bought the 61-059 and couldn't be happier. I haven't retired the the 165, but I only pull it out when I want to double-check something. Granted, this isn't necessarily a good use for an expensive piece of equipment, but I was also tired of the larger device with more features than I really needed.