John,

The previous railings were probably ok in appearance, but this realtor had suggested that if they were updated to the metal it might help the sale of the home.

The problem lies in that the clearnaces between the balusters exceeded the 4" inch rule. The thing is that the 4 inch rule was present when this home was originally built but was ignored.

The remodel person just took out the old and replaced with the new and did not take the time to install correctly.

rick