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Re: How would you reply/ respond to this?
Just some observations/ suggestions:
Depending on state law and legal climate in you area, getting too involved in the deal could be interpreted as tortious interference. You are not a party to the deal. In some states you don't even want to say "all repairs should be done before taking possession."
Observe and report. You can say "not taking care of these defects COULD result in problems later on." Don't say WILL result. Unless you can predict the future. In which case I want you on my team.
I have had complaints, but never on something I pointed out as needing attention. Knock on wood.
We all know when they skim through the report and don't do the repairs, then there is a greater chance of complaint later on. But you can overdo it on the CYA front. You might want to research this more with your lawyer.
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