Brian,

Unfortunately, it happens to us all. One of the big problems is realtors themselves. A lot of realtors feel like they are doing their clients a service by finding them the least expensive inspector. Part of it may be that the clients financial situation does give them a lot of extra cash, but I think the majority is that those realtors really don't see the difference between inspector A, B, C. I had a discussion with a realtor this past Saturday wheras she indicated to me that "If I drop my price to xxx, I would have the business" because that is where xyz is priced at. But, I explained to her the value my company brings to the process. I've invested in a phone system, email marketing campaign, office staff, top of the line report system, summary onsite printing in order to bring maximum value to the client. The fact that I like you guys participate in a sight like this makes us more valuable inspectors over time. I say all of that to say this....CONTINUE MARKETING, CONTINUE MARKETING, CONTINUE MARKETING. The agents that used you when you started your business may not be using you now. WHY? No one knows it could be price or it could be that in their eyes, you are too good, but they will call you to inspect their house.

Maintain you value because if you drop your price, it won't be enough and you will be asked to do it again, but yet the same expectations will be there.