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Re: Overheard At Home Depot: "Pointy Bolts"
I never thought of that possibility. I'm not going to worry about it. If it occurred, I think I might be inclined to tell that particular manager that a lot of my recommendations to MY customers involved statements similar to "This defect can easily be fixed yourself with a $10 part purchased at ...." I might need to change future recommendations to their competitor down the street. I might also point out to them that I wasn't soliciting business, but simply helping one of their customers, and had the manager been as dogmatic about customer service as he was about giving me trouble, he could have helped the customer himself.
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