View Single Post
  #13 (permalink)  
Old 06-12-2009, 01:37 PM
Ted Menelly Ted Menelly is online now
Member
 
Join Date: Mar 2007
Location: Fort Worth, Texas
Posts: 3,077
Re: Inspection Report Verbiage
Quote:
Originally Posted by A.D. Miller View Post
TM: There is no state-prumlgated contract in Texas.



TM: This is BS. They are there about half the time that I am working.



TM: Telling clients what you do and do not inspect and why in the report is more important than collecting your check. If they understand, they may not sue you for not communicating these items. If they sue you, you just lost that check and several others to boot.



TM: That statement is a disclaimer.

Take another puff.
Aaron.....Seriously. After making that statment the other day I checked it out. It is up into the 90% range where the sellers are not there on my inspections. It is higher where the buyers only come in the end.

As far as telling them What I inspect.....They see it in my report. They are all made fully aware of TREC standards before I am done with them. No I do not read the SOPs to them and never will. If you think for one minute I am going to write in my report ever item I inspect and what items I do not inspect would be insane. I know this because you are insane

They have full access to the standards.

Oh yeah. What do you call the front or first page of the TREC report. Pretty good explanation, yet brief, what a home inspection is an is not.

Seriously Aaron. You do not tell them that you only did a random sample of receptacle outlets and did not test all the hold down screws on all the wire connections or you did not rip open the evaporator coil cabinet and destroy any seal that may have been present or did not check internally the disposal or dismantle all door hardware to see how much wear it has.

Do you tell them that you do not do a circuit test from end to end for every switch and receptacle to see if the panel is marked correctly.
Do you tell them that you checked the insulation from end to end on the service wires between the pole and meter?

Obviously you know what I am saying about the book of disclaimers.

Another thing I have observed on this site is the absolute horror most inspectors have about getting sued and brought to court. How are all of you handeling yourselves with buyers. What type of care do you folks take with a relationship with your clients. How many of you screen the wackos out before you book an inspection. How many of you book an inspection when all it seems they are concerned with is if you have "that kind of insurance" I give my clients a bnrief run down as in story mode abnout the foolish calls I get nine months after an inspection and there is water coming up thru a kitchen floor or 2 months after the inspection someone calls up saying their disposal stop working and I should have known it.

You mentioned just very recently about being in control at the inspection. I for one am in complete control from booking to completion. Most either do not know what and how an inspection is to be handled. Most say they will call the agent to see if Friday is OK. I take that away from them nicely right off the bat. I tell them I can handle all the arrangements and they have to do nothing but show up in the end to go over MY findings and do a walk around. I never allow anyone to control me or think they are in charge of the inspection. I tell everyone of my clients, in a nice way, that I work for no one including them. That way, as I tell them, no one has any influence over the inspection or what I put into the report. They like that statement, always. They like the fact that no one will be interferring with the inspection because they want to know the concerns.

As far as have another puff...................don't have any Maybe I should hang with you and east coast Jerry and then I could get all I want

Like I told Mr Jerry M. Yes there are one liner disclaimers but certainly not a book.

Oh yeah. One disclaimer that they are made seriously aware of at the inspection. When I walk out the door and turn the key, the home may settle and a crack show up, the air handler stop working, the water heater start leaking, their stove not come on. Yes they are made brutally aware that I inspected every item. When I was there it was working or not and the general condition of such.

Man....Now I have a headache. Inspection today and tomorrow rescheduled and now I have to talk to you
__________________
Ted Menelly
Castle Home Inspection Services
www.inspectmycastle.com
Reply With Quote