Thanks all! I have been in this situation more than once and haven't had to walk away yet in six years. This last one was a cranker though. I went through my full intro chatter and explained pleasantries, when out of the blue, my client said "well now that that's out of the way, If you miss something that we find months later, what recourse do we have?" I glanced at the agent, whom I have worked years with (she did not batt an eye, but looked elsewhere) and pointed out the paragraphs in the inspection agreement where it explained in full what the procedure for "misses" was. Yes, I do have insurance but haven't had to use it yet. Heck, I pray before every inspection I do that there will be no reason for any negative feedback. This client was just a capper for an otherwise bad day.

Oh, and Jack, your schpeel is quite similar to one that i give but I like the big game conversation. That just makes sense. thanks