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View Full Version : GE Aquant Protimeter needs repair - where?



mitch buchanan
07-20-2011, 02:45 PM
I've used a GE (Aquant BLD 5760) Protimeter for several years now and am now having a problem with it. When installing the battery, the meter reads "off the chart" and an error code of E 3 is displayed. I've tried to change the meter settings, but the problem still comes back. Does anyone have a suggestion as to a "fix" or where I can send the meter for repair. I tried to send an email to protimeter@ge.com for help but my server says "no such address". Any help would be appreciated! Thanks.

Jack Feldmann
07-20-2011, 06:43 PM
Try this web site and the help area:

Contact GE Measurement & Control Solutions (http://www.ge-mcs.com/en/contact-us.html)

mitch buchanan
07-20-2011, 06:52 PM
Thanks, Jack - that's the right one - I'm sending them a message now!

Scott Patterson
07-21-2011, 06:42 AM
Thanks, Jack - that's the right one - I'm sending them a message now!

I sent one for repair last year and this is where I sent it.

GE Sensing & Inspection Technologies,
1100 Technology Drive
Billerica, MA 01821-4111 USA

Email:sensing@ge.com
978 437 1000
800 833 9438

mitch buchanan
07-21-2011, 01:17 PM
Scott,
Do you mind telling me what it cost to repair?

Scott Patterson
07-21-2011, 01:58 PM
Scott,
Do you mind telling me what it cost to repair?

I think that it cost right at $150.... They replaced the liquid crystal screen on my SM.