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Ed Moore
09-22-2007, 09:44 AM
As a new home inspector, I'm Curious about which software members are using and what features they like best about their choice.
Thanks!

Chad Fabry
09-22-2007, 11:13 AM
Hi Ed,

I use InspectExpress. I like it because it's so malleable. I can easily add or change boiler, add custom comments and photo insertion is a breeze.

All of the major programs have features like this...it boils down to what you're comfortable using.

Everyone has a demo program to try.

The topic has been discussed ad infinitum...do a search. There's plenty to read.

John Arnold
09-22-2007, 11:50 AM
Ed - This version of the board isn't very old, but there is an archive from the previous version you can search - click on "Message Board" in the right hand column and you'll see "Board Archive" at the bottom. It has some quirks, so be patient, but there's a huge amount of info there.

Scott Patterson
09-22-2007, 03:53 PM
I use 3D and have so since it was in DOS! The verbiage out of the box is typical Inspector Speak, I have changed about 90% of the canned verbiage.

Works well for me.

wayne soper
09-22-2007, 04:46 PM
Homegauge, the software and the guys behind it are the best. Try it. I have never had the type of service they provide. You are missing out by not looking into this. Wayne

Nolan Kienitz
09-22-2007, 06:42 PM
I have to put in my $0.02 worth as well.

I use the Whisper Solutions product. They have two releases ... Whisper PI and Whisper Reporter. Reporter is the new release that has been out about a year.

Very customizable (is that proper spelling?). But, as indicated ... it is what works best for you and what you are comfortable with.

They (like many of the other providers) have a download you can take home and play with. Whisper downloads, as many others, have "full" capability for you to demo for ~ 30-days.

Whisper Computer Solutions, Inc. - Home of WhisperPI, Property Inspection Report Software (http://www.whispersolutions.com)

If you click on the first part of the link you will go to WhisperSolutions. If you click on the "end" portion of the link you will go to HomeGuage. Something about putting such links on the IN board that does this.:confused:

JB Thompson
09-22-2007, 08:29 PM
I use Interspect Voice Interspect Voice (http://www.interspectvoice.com)

I can speak to my computer through a wireless headset and add photos while doing the inspection.

I've been using it for 5 months.

The support has been great and they have gone over and above for me.

My .02 cents,
Bruce

Brandon Whitmore
09-22-2007, 11:21 PM
Homegauge, the software and the guys behind it are the best. Try it. I have never had the type of service they provide. You are missing out by not looking into this. Wayne

I second that.

Joseph P. Hagarty
09-23-2007, 12:01 AM
Homegauge, the software and the guys behind it are the best. Try it. I have never had the type of service they provide. You are missing out by not looking into this. Wayne

Agreed

Rick Vernon
09-23-2007, 11:38 AM
Ed,
I have used Palm-Tech for several years on a Dell Axim X51v and am happy with it. You can do (oh I hate to say it ) on site reports with photos.

wade chapman
09-24-2007, 08:39 AM
Hi Ed, I Like Nolan use Whisper Soultions Products. I have been using them for 4 years now and I am every happy with these products.

Ed Moore
09-24-2007, 09:34 AM
Thanks guys for all of the great responses. Keep them coming.
Now for my next question. Does anyone have experience with or opinions about the "InspectNOW" software?

Bob Elliott
09-24-2007, 08:37 PM
Ed.. never tried the above mentioned.
Home gauge does have a great rep as do the others.
Whisper seems to be a favorite in Texas.
I use Horizon which is the best on-line software , fast and plenty of illustrations built in to make the report look great.
That being said I am not sure why I would ever need a word based program as one can load canned comments and such on to a cheap multi-clipboard program and have greater control of the final product.
If that is what you are looking for however then Inspect Master is cheaper at I believe 599.00.
If you just want to get your feet wet and practice go over to Report Host for at least 10 free copies.It is web based but not PDF enabled which is probably the preferred delivery method for the pros.

Lewis Capaul
09-25-2007, 07:28 AM
I use InspectVue, although I was going to switch to Home Gauge this spring until I fell for another promise about the release of the new Version 5, which is now a year and a half past the original announced release date. I'm beginning to believe that there is no Version 5 and that Porter Valley only promises the new version to entice people to pay the $250 annual fee in hopes of seeing it. The last release date announced was June 20, Lorne says, once again, that it's all Microsoft's fault and that he continues to have problems getting the new version to run in Vista. A software company that can't get their product to run in any new operating system in 18 months may not be worth dealing with. In February I will switch to Home Gauge if there is no Version 5.

Matt Fellman
09-25-2007, 08:17 AM
I use InspectVue, although I was going to switch to Home Gauge this spring until I fell for another promise about the release of the new Version 5, which is now a year and a half past the original announced release date. I'm beginning to believe that there is no Version 5 and that Porter Valley only promises the new version to entice people to pay the $250 annual fee in hopes of seeing it. The last release date announced was June 20, Lorne says, once again, that it's all Microsoft's fault and that he continues to have problems getting the new version to run in Vista. A software company that can't get their product to run in any new operating system in 18 months may not be worth dealing with. In February I will switch to Home Gauge if there is no Version 5.

fwiw.... Vista is a nightmare. I just had to upgrade all of my fairly new software because it wasn't Vista compatible. New Quickbooks, Adobe, credit card processing software and others. It ended up costing more than the computer itself... It must be nice to have a monopoly...

You're right though, 18 months is a long time to get their act together. I think the smaller software companies are the ones who really get shafted by Vista. They just don't have the manpower (or knowledge?) to completely update they're product quickly.

wade chapman
09-25-2007, 11:17 AM
Ed Go to Whisper Computer Solutions, Inc. - Home of WhisperPI, Property Inspection Report Software (http://www.whispersolutions.com/) and down load the Wisper reporter and Wisper image lite try free for 30 days. you will get the full version it will save you time and money

Bob Elliott
09-25-2007, 05:43 PM
Wade ..why is it that all the Texas inspectors swear by Whisper yet outside of that not to many.
I mean are there special sections for cattle and oil rigs, or whats the deal here.

Rick Hurst
09-25-2007, 06:12 PM
Wade ..why is it that all the Texas inspectors swear by Whisper yet outside of that not to many.
I mean are there special sections for cattle and oil rigs, or whats the deal here.

Those special sections are just right out in the rear yard. ;)

Bob,

I guess I'm one of the few who don't use Whisper. Have had Inspect-It program for years and quite happy with it.

Any other TX inspectors that may be using Inspect-It program, I heard that Brian Murphy is having a seminar this Friday somewhere around the Dallas area to show you how to get the most out of the program. You can find his number on the TAREI website and maybe give him a call to be sure.

rick

JB Thompson
09-25-2007, 06:49 PM
Those special sections are just right out in the rear yard. ;)

Bob,

I guess I'm one of the few who don't use Whisper. Have had Inspect-It program for years and quite happy with it.

Any other TX inspectors that may be using Inspect-It program, I heard that Brian Murphy is having a seminar this Friday somewhere around the Dallas area to show you how to get the most out of the program. You can find his number on the TAREI website and maybe give him a call to be sure.

rick

I'm from TX and I don't use Whisper :) . I used the InspectIt program until about 5 mos. ago and switched to Interspect Voice. One of the neat features is that it allows you to go through the house room by room and then the software places everything on TREC form where it needs to go.

You'll find that each inspector likes the one he/she is using. Most have a free trial period. Look at them all and then make your choice.

Bruce

Rick Hurst
09-25-2007, 06:59 PM
Bruce,

My son has a new Toshiba Life Book, and it has voice recognition on it. The only thing is that it doesn't comphend the Texan language very well. :)

Seriously, I would make the trip from Dallas to see you in use of the program you have on a job. I'll even buy your lunch.

Think about it for me.

Rick

JB Thompson
09-25-2007, 07:05 PM
Bruce,

My son has a new Toshiba Life Book, and it has voice recognition on it. The only thing is that it doesn't comphend the Texan language very well. :)

Seriously, I would make the trip from Dallas to see you in use of the program you have on a job. I'll even buy your lunch.

Think about it for me.

Rick

Come on down. Seriously.

The program itself has the voice recognition (actually I think it somehow uses the Microsoft speech in Control Panel). It has excerpts from books that you read to it and it starts figuring out your voice. For those really twangy words, you can add individual words/phrases via the vocabulary button.

click on Interspect Voice (http://www.interspectvoice.com) and watch the demos

Bruce

Bob Elliott
09-25-2007, 08:25 PM
I sometimes use Dragon Naturally speaking and you train it to know your speech, accent and all.
Works great.
And let me just say I took a free trial on this Spartan multi-clipboard which is on sale and on line download.
For 19.99 I may be able to do quite alot and fast with reguards to reports.
You can store text, pics or whatever for quick pasting into any other program and color code for fast use.
It even has it's own editor.

Nolan Kienitz
09-25-2007, 08:41 PM
Wade ..why is it that all the Texas inspectors swear by Whisper yet outside of that not to many.
I mean are there special sections for cattle and oil rigs, or whats the deal here.

Bob,

The guys at Whisper are based in Texas (San Antonio) and a long-time TX inspector got them to build the application around the "then new" required 7A-0 Texas Report Form.

Their only/original focus was on the TREC 7A-0 form. Then they added WDI, etc.

With the "Whisper Reporter" version they opened up their application for everyone else outside of Texas.

Bruce is very fond of the "voice recording". I know a major inspector in Houston is reviewing it and others for his multi-inspector firm there. One of the key guys behind that application is an inspector in Plano, TX known as "Bow-Tie Inspections".

Again .. there are many applications and it amounts to what you are comfortable with and what works best for you and your business.

Steven McNeese
09-26-2007, 06:57 AM
Bruce is very fond of the "voice recording". I know a major inspector in Houston is reviewing it and others for his multi-inspector firm there. One of the key guys behind that application is an inspector in Plano, TX known as "Bow-Tie Inspections".



Nolan, Just to clarify...Interspect Voice is not voice recordings. It does record your voice as a backup to recognition errors, but primarily voice is used by issuing simple commands and/or doing dictation. Voice recognition is tightly integrated into the process of doing an inspection so it is not like using Dragon or other standalone applications to just dictate.

The key inspector you mention from Bow Tie Home Inspection is Rick Barr. He helped provide the requirements for the software.

Inspectors that have been using our software are reporting 1-2 hours savings per day without voice and 2-3 using voice. This is much better than we had hoped and it does depend on the individual inspector. Voice is a different approach and is not for everyone but our software is the most efficient even without voice.

We are now affiliated with Kaplan Professional Schools and offer training throughout Texas at their facilities. We are still small compared to a lot of the software vendors, but growing in popularity by leaps and bounds. The benefit to being small is we encourage feature requests from the inspectors and release free enhancements about every 2-4 weeks!

Steve
Onclarity, Inc.

Trent Tarter
09-26-2007, 09:17 PM
Hi Ed,
I use a web-based reporting program called Reporthost. It is not software you buy, you simply pay to use there service. I like it and have no plans to use any other type of reporting system. Each report is a website that you can easily email to clients. I have been using it for about 18 months. It is free to try, it is easy to customize and create your concerns and wording. Like all reporting systems it will take some time to learn and tweak it to your liking. Here is there website ReportHost - The original and still the best home inspection software on the Internet (http://www.reporthost.com)

Lee Nettnin
09-27-2007, 01:25 PM
Ed,
I have used Palm-Tech for several years on a Dell Axim X51v and am happy with it. You can do (oh I hate to say it ) on site reports with photos.

I agree, I checked out several before I finalized my decision on Palm-Tech. Easily customizable and have had good responses with problems I have had.

mike huntzinger
11-23-2007, 03:30 PM
For thoughs who have yet to see this Site ReportHost - The original and still the best home inspection software on the Internet (http://www.reporthost.com)
it is a reporting system where you pay as you use so no need to buy a software pakage jest to need a upgrade 6 months later, they take care of it, and you can use 10 free reports to check it out, also you can change anything in the templet needed to satify your needs

Jeff Knight
11-27-2007, 03:28 PM
Mike,
The biggest issues with a web-based app of course is if the website goes down or you can't connect to the Web you can't use it....also having to reenter the inspection data after the inspection into an interface based on the web (which is never very user friendly) is a lot of work instead of being able to enter the inspection data just ONCE...WHILE you are doing the actual inspection....but each inspector uses what works for them.

Jeff

Brian Cooper
11-28-2007, 06:22 AM
I guess I'm the only one here using PHII's Inspection Report Creator. It works good for me and the tech support is second to none.

Jack Ahern
11-28-2007, 12:50 PM
Homexam was recommended to me by Professor Scuduto. I have tweeked it and applied some Massachusetts amendments. It works for me. I've never been yelled at by my clients, nor been to court. Been writing reports since 1994.
Most of the Mass. HIs who went thru Northeastern University's program trained using this book. Works for me!

Bob Elliott
11-29-2007, 09:27 AM
Since my last post I have decided to make the big switch over to Home Inspector pro.
Dominic used me as one of his testers and basicly let a group of us custom design it to fit everything we want in a program.
Hundreds of pics load in 15 seconds.
It is my future software from now on.
Before that, I thought Home Gauge was the best but still not attractive enough for my PDF needs.
HIP comes with Book marks and total control.
It fits you , rather than the other way around.

Jeff Knight
11-29-2007, 11:22 AM
Bob,
Can I ask you where these hundreds of pictures go in the report ? Are they added as an addendum or are they propagated in the specific places they are tied to in the body of the report itself ?

Jeff

Rick Hurst
11-29-2007, 11:39 AM
Jeff,

I bet they go onto the end of the report in a report summary type page. Can't imagine them falling exactly through the report as needed, Do you?

rick

Bob Elliott
11-29-2007, 02:09 PM
Hi ..the way it is done is @ has a dropdown to the right which loads at the same time with your photos.No need to resize or anything, with your custom template sections next to it.
To the right of that is a subsections dropdown which appear the instant after you pick a section.
You can make it simple or complex as you like since you can color the borders of each section or add captions.
The other option is that @ photo also has an edit box for adding text, arrows and the like.
All of this cuts down time like crazy.
It runs on any program.Linux Mac Vista etc:
There is an add documents section where you can store them for inclusion and is the only thing that needs improvement .
If your doc is a jpeg or gif format then you must load it as a photo.
Dominic promised this will be comming and I have no reason to doubt him as the amount of changes is quite impressive.
The samples still need updating on his site due to the enormous amount of improvement.
He even includes free email and I have bob@homeinspectorpro.com which is very cool with tons of Gmail storage included.
Oh yes they will go to the bottom if you do not choose a section , but that is common sense.
He also allows uploading to the site and gives you a link on inspector finder which has a good SEO.This is all new though the program is a few years old.
Sorry if this sounds like sales , but the man deserves credit when it is due.

brent lerwill
11-30-2007, 12:26 PM
Palm Tech is great; easy to learn for a computer dummy like me. Completely expandable and can insert pics if want. Good support. Reasonably priced.

Jeff Knight
12-04-2007, 04:01 PM
Bob,
I am still a little confused. How do you ASSIGN where each picture goes in the report ? I do not understand what you mean by the "the way it is done is @ has a dropdown to the right which loads at the same time with your photos".

Jeff

JB Thompson
12-04-2007, 04:40 PM
Jeff,

I bet they go onto the end of the report in a report summary type page. Can't imagine them falling exactly through the report as needed, Do you?

rick

Just a blurb on the photo thread that is going on...and concerning Interspect Voice (I'm not a salesman, just a purchaser of the software)

Example: I call out a voice command that I've previously created, i.e."fixture leaking", then I take a photo of it, then I look at it to see if I like the shot, then I say "add issue photo".

When I download the photos into the software, I click a button and all of the photos go into the spot directly under the leaking fixture text that I called out. Pretty cool.

Bruce

Dominic Maricic
12-04-2007, 04:53 PM
Bob,
I am still a little confused. How do you ASSIGN where each picture goes in the report ? I do not understand what you mean by the "the way it is done is @ has a dropdown to the right which loads at the same time with your photos".

Jeff

Hi Jeff,

Basically there are two drop down boxes above each photo. The first is the major section (Bathroom, Bedroom, Attic,etc), the second describes the items within the section selected in the first box (i.e walls, shower, tub, bath fan). You set both and the photo appears there. You can see an animated tutorial on it here: Home Inspection Software - Home Inspector Pro - How to Add Photos to Your Report (http://www.homeinspectorpro.com/software-tutorials/home-inspector-pro/how-to-add-photos-to-your-report.html)
The tutorial shows you adding the photos one by one but you can use the bulk add which is shown here: Home Inspection Software - Home Inspector Pro - How to Add Photos In Bulk (http://www.homeinspectorpro.com/Home-Inspector-Pro/How-to-Add-Photos-in-Bulk.html)

Bruce, do you find yourself using that voice photo feature a lot? I've considered for awhile adding a feature where you could open a section up, say Bathroom->Shower in the program, take the photos, then move on and the photo would automatically record the time you were on that page and match it with the photos. Your camera and computer would have to have their times synced. I just didn't think that many people would use it as it seems it might slow you down. I had a few guys ask for this feature about a year ago and I couldn't get enough other people interested. What do you think?

Dominic

Bob Elliott
12-04-2007, 05:42 PM
Enough of this however, as we all can test the free trials any reputable vender provides.
JB sounds happy with his and it is a matter of needs.I prefer to take the time to get it right over a 24 hour turn around.
Dominic ..I like that your program works either way.

JB Thompson
12-04-2007, 06:16 PM
Bruce, do you find yourself using that voice photo feature a lot? I've considered for awhile adding a feature where you could open a section up, say Bathroom->Shower in the program, take the photos, then move on and the photo would automatically record the time you were on that page and match it with the photos. Your camera and computer would have to have their times synced. I just didn't think that many people would use it as it seems it might slow you down. I had a few guys ask for this feature about a year ago and I couldn't get enough other people interested. What do you think?

Dominic

Yes, I use it everytime. It didn't slow me down. I was taking the picture anyway, all I do is say "add issue photo" as I'm walking.

Bob, I also have a 24 hour turnaround time. Though, I usually have the client's report the same day.

Dominic Maricic
12-04-2007, 06:45 PM
Hey Bruce, sounds good. So do you actually say 'add issue photo' or 'add leaking fixture photo'. Do you have to make 'issue' exactly what your comment is, or is based no the section you're in?

Dominic

JB Thompson
12-04-2007, 06:54 PM
I just say "add issue photo". It puts it in the report wherever I happen to be at the time.

Dominic Maricic
12-04-2007, 10:34 PM
Gotcha, so it would be doing a similar thing to what I'm thinking but with voice stamping the time rather than a button click. Do you find yourself having to sync your camera and computer time often, or one being a few seconds off getting your photo into the wrong section? This is one of the issues I was thinking about. If the times are off by 5 seconds and you move to a new section then they would end up in the wrong place.

Zibby Swieca
12-05-2007, 07:51 AM
I use Whisper Soultions Products.

wade chapman
12-05-2007, 08:30 AM
With whisper soultions all you need to do is click the image icon and it wiil pull all your pictures and you add your picture you want that easy

Nolan Kienitz
12-05-2007, 08:43 PM
Zibby & Wade,

Y'all using Whisper Reporter or Whisper PI ?

Adding images in either version is (as you noted) very simple. In Reporter it is extremely smooth.

I still bring them in one at a time as I do my report (creature of habit) and have used the full load a few times as I keep adjusting.

I was one of the BETA testers for over a year with Reporter before it was released. Great product ... but like any software it is all a matter of personal preferance and what works best for you.

I always keep test running others as well. Dominic also has a very good product (Home Inspector Pro) as is the application that JB is comfortable with (Interspect Voice).

wade chapman
12-06-2007, 07:50 AM
Nolan I use Whisper PI. I tryed several others but being technology challenged it seened the best for me.

Jeff Knight
12-06-2007, 10:50 AM
Bob,
I understand now that the pictures are loaded automatically into the software in 15 seconds...but you still have to go through every picture and assign where it needs to go which is where the time consuming part is. Unless you are assigning the pictures AS you are doing your inspection this is really not a time saver feature for inspectors that want to put their pictures in the body of the report.

Dominic,
Does the batch pictures process automatically select the checkbox for the pictures to go to the end of the report or do you still need to go through each picture and check that checkbox before the pictures appear at the end ? I understand that the first picture will automatically go to the front of the report.

Jeff

Dominic Maricic
12-06-2007, 11:16 AM
Hi Jeff,

The next version coming out next week has an option where you can have it set all to end of report by default, then move some within the report if you wish. There's still quite a few guys who want to print only at the end so they can use photo paper so the option will work nicely for them.

Right now it just imports the entire folder. It is a huge time saver over manually adding photos one by one, especially for guys who add 100+ photos to their report. Obviously it's not the only program having a batch add, there are a few others. I will be implementing the automatic selection of drop down boxes here within the next few versions. I have a looong list of other items to implement first.

Ken Amelin
12-07-2007, 08:02 AM
I've been using 3D for years now and I'm pretty discouraged with the software revisions they have been making and the overall direction that there are moving toward. I think it is time for me to change.

This thread talks a lot about inserting pictures, page forms, pretty reports, etc., and that's important, but the most critical requirement for me is my data base of knowledge and ability to manage that data. This is what separates me from the competition. It also needs to be constantly revised, updated and edited.

3D Software does not put the emphasis on data management. They have failed in this area.

3D started as a dos based program, and used a central database for data storage (inspector comments). Management of data (inspector comments) in the central database is very difficult and almost impossible to reorganize. Over time the data base gets bigger and big data bases in 3D are impossible to reorganize and manage.

They have instead strategically moved to what I call a distributed data base. Inspector comments are listed next to each section in the report and you can pic and choose from these comments, but unfortunately you cannot access these comments from another section. This strategy is geared toward pocket PC's - not desktop.

Just think of the nightmare with this. If you have inspector comments in the main roof section you can't get to these same comments if you have a garage roof section and want to use the same comments.

You can copy them to your garage roof section, but if you need to revised the comment, you now need to go to the garage roof section and revise the same comment. Or if you add a new comment to the roof section, have to to also add the same comment to the garage roof section.

Think of the logistical problem if you also have to revise miltiple sections for other type comments that are similar in all sections. ITS A NIGHTMARE.

I wrote to 3D multiple times explaining the situation but they responded that managment of the central data base was not important and they have no plans of changing.

Does anyone with Homegauge know if it is easy to manage inspector comments (re-organize, edit, add, delete, rename, print data base)?

Would appreciate the feedback.
Thanks

Jeff Knight
12-07-2007, 08:13 AM
Ken,
Just FYI..our database of comments has always been able to share comments across Categories and Steps for over 8 years (ever since we moved off the Newtons). This means that if you have a comment that deals with cracked glass it can be shared across many different sections of the report that may have cracked glass. You only need to change the comment once to change it in other areas. When building your template you can also easily duplicate Steps or even whole Categories and it will duplicate the data AND automatically link them so that you can change the comments only once. We also have the ability to have dropped down picklists within comments that are also shared across comments. An example would be a drop down list called ^Locations^. Whenever you have this text included in a comment it will bring up the same list. This means if I decide to add another Location to my dropdown list I only added it to the actual ^Locations^ dropdown item and the new item gets added to ALL the comments that include this dropdown item which may be hundreds. The issue with 3D is that it was meant to be reporting software and not data collection software and there is a distinct difference in the two.

Jeff Knight
Knights Software
www.knightssoftware.com

Carl Eisen
12-07-2007, 08:29 AM
Ken,

I have been using HomeGauge for over a year now. The database is built on a global list that is organized into user definable folders. Your inspection templates are then built from this list so when you make a change in the global list it is reflected across all your templates. You can grab a single comment and have it used in multiple locations as in your example. When using the desktop version you can make changes to the template on the fly. The Pocket PC version is a bit more restrictive in that you cannot modify a template. It has to be modified on the Desktop version and then exported over to the PDA.

Giovanni Camerada
12-23-2007, 07:16 AM
Ken,

I have been using HomeGauge for over a year now. The database is built on a global list that is organized into user definable folders. Your inspection templates are then built from this list so when you make a change in the global list it is reflected across all your templates. You can grab a single comment and have it used in multiple locations as in your example. When using the desktop version you can make changes to the template on the fly. The Pocket PC version is a bit more restrictive in that you cannot modify a template. It has to be modified on the Desktop version and then exported over to the PDA.


Ken,
Just FYI..our database of comments has always been able to share comments across Categories and Steps for over 8 years (ever since we moved off the Newtons). This means that if you have a comment that deals with cracked glass it can be shared across many different sections of the report that may have cracked glass. You only need to change the comment once to change it in other areas. When building your template you can also easily duplicate Steps or even whole Categories and it will duplicate the data AND automatically link them so that you can change the comments only once. We also have the ability to have dropped down picklists within comments that are also shared across comments. An example would be a drop down list called ^Locations^. Whenever you have this text included in a comment it will bring up the same list. This means if I decide to add another Location to my dropdown list I only added it to the actual ^Locations^ dropdown item and the new item gets added to ALL the comments that include this dropdown item which may be hundreds. The issue with 3D is that it was meant to be reporting software and not data collection software and there is a distinct difference in the two.

Jeff Knight
Knights Software
www.knightssoftware.com (http://www.knightssoftware.com)



Hi
I want to purchase 3D Version 10, and came across your comments on its lack of ability to effectively manage a narrative comment data-base, that it's difficult to re-organize one and is also inaccessible across the formsets.
You mention that one cannot access comments from other sections etc.

Ok...This is a bit of a concern for me as I am pretty new in the Industry and am still investigating standards, styles, and options on software packages and adaptability.

I recognize and realize the importance of having and being able to, select and manage an effective narrative comment database. One wants the data knowledgebase to be available, on demand, without re-inventing and to be able to select the most appropriate comment for that particular issue of concern.

Having an effective narrative comment database will be important for me as well and will play a key roll in the selection of my future software package. At the same time I need a program that is fully adaptable and flexible in being able to generate various formsets, be narrative and be able to modify on the fly, headings and subheadings. It looked like 3D is the way to go. However you comments have made me pause.

The 3D demo talks about... " some of the most common statements for each category are already available. Clicking on a checkbox will insert pre-entered text in the component your in.
You only type something when it’s unusual or unique to that inspection. One can create up to 60 unique comments for every item in an inspection ".
EXTRACT FROM WEBSITE....Each form on your Pocket PC will include all of your custom statements that are unique to that area! By the way, that's another great feature of 3D software... Your comment library is specific to the item being inspected, so you don't have to wade through 11,000 statements about things that you aren't inspecting at the moment! You only see comments related to what you are inspecting. Now That's Efficiency!

Why does one need to share comments across categories? Isn’t each room unique, each problem unique par say a few that are similar?
Are 60 comments not enough for each item? How many types of cracks can you have in a window or a wall?
Wouldn’t it look stupid if your whole report said the same thing over and over for each problem?

Is there someone that can please expand on this issue and that perhaps also has 3D...before I run to the shop?

Thanks.
Giovanni

Scott Patterson
12-23-2007, 08:43 AM
Giovanni,

I use 3D, you can customize just about every part of every section. It is very easy to use. Now the canned boilerplate as with all reporting software is lacking, but it is easy to change to your own words.

Bob Elliott
12-23-2007, 06:03 PM
Scott I hope all Inspectors realize not to rely on verbage included in these software programs.
It is not there to help you do your inspection , but to give examples.
If you rely solely on canned comments , you could be in big trouble down the line.
Please : if you are a new Inspector looking for a Report System and going over these freebies or trials, make sure you are not basing your decision to buy one on what canned language helps you the most.
One must look at how customizable it is with your style of reporting.
Can you change the look?
Can you change section titles?
Can you download photos?
Can you place them where you want them?
Do you have font control?
How many templates do you need?
Is there good support?
How is your report delivered?
PDF , Online , Handed in person.
Will it be stored on line for you? (can be important to some)
I would maybe have one report in your own words converted over to each program you are considering.
Now take a look and see which is closest to your ideal.

John Goad
12-23-2007, 07:12 PM
Homegauge just keeps getting better, they have just released 4.0 & their support is the best I've experienced with anything.

Bob Elliott
12-23-2007, 09:02 PM
John have you tried Home Inspector Pro?
I used both and took HIP?
You will hear more and more about it as it is evolving at an incredible rate.
We just had live chat added in.

Don Belmont
12-24-2007, 04:21 PM
snip for brevity

Does anyone with Homegauge know if it is easy to manage inspector comments (re-organize, edit, add, delete, rename, print data base)?

Would appreciate the feedback.
Thanks

Hi Ken,

I'd have to say that Homegauge provides a lousy interface for managing comments. There is no centralized, unified comment database in Homeguage. Each report template has its own database of comments particular to that template. If you had one in a given template that was useful in another you'd have to do a hand cut and paste of the comment from one template to another.

Another shortcoming in terms of comment management is the lack of a decent search utility for finding a comment that you know exists.

An ongoing project of mine is moving my comments to a self designed database Access database. Once I have my comments ported and have the time to design and implement the reporting and the front end I'll be dropping my use of Homeguage in part because of the shortcomings in the way it handles comments.

Hope this helps.

Bob Elliott
12-24-2007, 05:49 PM
Hi Don
If you are looking for great aux storage , I give a big shout out to Spartan clipboard which stores thousands of illustrations ,docs , pics or whatever.
The software downloads to your computer for a lousey 19 bucks.
There is even a free version for you to try called free clip.
You can right click for edit, including pics .
You have sections and subsections that you can color code , and click and drag.
I was original going to use this combined with Open Office slide program to create my reports.
So check it out.
Just Google the name Spartan.

John Goad
12-24-2007, 09:38 PM
Bob,
No I have not tried HIP, buit of course would be interested to take a look at it.
Ken,
I have no idea how Don can say that anything about Homgauge is lousy, I have not had the problems he is refering to & there is a centralized list called the global list.
There is a lot of good inspection software out there & sometimes it's just a matter of personal preference, what you have gotten used to & are familiar with.
Don,
Have you checked out HG 4.0 yet?

Bob Elliott
12-25-2007, 06:36 PM
John I am not sure what he means either since it was last spring that I tried HG.
Can you have unlimited templates?
The comment seems to say no.
Of course to import comments you would need to paste.

Michael Thomas
12-25-2007, 07:29 PM
Just took a look at the new version of Homeguage - they have around 80% of my wish-list in there. Could not tell, though, if this version allows you to put items in the summary only without their also appearing in the body, which is what I REALLY need.

Don Belmont
12-26-2007, 08:31 AM
Bob,
No I have not tried HIP, buit of course would be interested to take a look at it.
Ken,
I have no idea how Don can say that anything about Homgauge is lousy, I have not had the problems he is refering to & there is a centralized list called the global list.
There is a lot of good inspection software out there & sometimes it's just a matter of personal preference, what you have gotten used to & are familiar with.
Don,
Have you checked out HG 4.0 yet?

Hi All,

Perhaps I should preface my comments with the fact that I own HG3.3 and will upgrade to 4.0 right away as it's enhancements will save me time. But just like a house it is not perfect. So if you prefer I'll use inspector speak and say that I find the interface for managing comments in HomeGuage to be primitive and without what I would consider standard database features. .

I might also add that I taught database design for several years and feel well qualified in my opinion. As well as being both an intensive user of HG 3.3 as well as someone who has hacked some of it's inner workings to get the features I needed now out of 3.3. (Like a TOC, more informative graphics , more control over the final report output and the ability to sefl publish the report in HTML to my own website)

In version 4 I'll grant that they have added an import/export utility to allow better syncing of your comments from one report template to another. But the global list of comments is really only local to the loaded template .I haven't tested the import/export as yet so can't speak to it. But even if it works there still is no convenient and centralized (read time efficient) manner for managing your comments. The new interface will still require (if I read the instructions correctly) that you take time to move your comments by hand instead of that being done (a repetitive task ideal for computer) automatically on the fly. If you have multiple templates that will be time consuming.

The interface for comments still lacks a search utility so you may know you have the perfect comment somewhere but unless you remember where (and in which template) you have to hunt for it by hand. And forget searching across all your comments in all your templates (unless you know how to roll your own search utility which I do but shouldn't have to)

After experimenting with HG4 last night it still seems that there is no convenient way to publish your reports to your own website (I'll ignore their extra charge service as it is meant to build their traffic not yours). I manage my own report server and publish my reports after cleaning them up and adding some custom features and graphics that are not possible to add with HG.

They did add a Table of Contents (which my HG reports have had for a year) which is a good improvement so far. Hopefully that means the internal HTML engine is a bit more versatile and will stop chewing up external links on the report but that is not tested as yet.

I reported the tendency of the html code generator in HG3.3 to refuse to accept and mangle standard html code as part of custom comments and have some hope that issue was addressed. It does appear to format the underlying html in a more readable way but we'll have to see on that.

I like the new itemized comment insertion (another feature I've had for a year but had to do by hand).

The picture handler and editor seems much improved in 4 over 3.3. Considering that I found tghe ones in 3.3 to be useless it wasn't hard to improve. The exposure controls will save me a processing step if they work as smoothly as they seem to. For 3.3 the only reasonable way to get a well processed picture was to do it outside of HG.

I'm sure I'll have other comments as I use this latest version. It is a definite improvement (as it should be) over 3.3. However, it is not perfect and will benefit best by honest and direct criticism.

Giovanni Camerada
12-27-2007, 04:01 AM
Hi all.
Thanks for your feedback Scott.
Has anybody tried Palm-Tech?
Their web is at www.palm-tech.com (http://www.palm-tech.com/).

This is some of the marketing information they mention......

Save time
Create your report as you gather your inspection data. Let the reporting program take care of the presentation details for you. The better programs available today will allow you to set up your own style of report by changing the printing or presentation options. You gather the data and let the software take care of the presentation.

Software can look for incomplete items and inconsistencies
Take advantage of technology! When you are finished, let the program go through and review the report for you. Did you forget an item or maybe you marked something as defective but you didn't add any comments? Let your software review (but not restrict) your entries and help you create a better report!

Improved finished product
As you begin to use technology, you will find that you can say more about an item and offer better explanations because you can add entire sentences or paragraphs from your library with just a click. You are no longer limited by the space you have to write in or the time it takes to write out a long comment. The perceived quality of your work by your client and referrers is improved.

Fewer call backs
Using a computer removes the concern of handwriting. Why not eliminate call backs because the client couldn't read your handwriting? If you don't like getting these calls, think about how the people making the call feel!

Automatically create summaries
If you use a program that automatically creates your summaries, there is no need to go back over the report and add items to the summary(s). This not only saves time but can also provide you with some peace of mind when you're finished. If the summaries are automatic, you don't have to remember to add all of the important items yourself to your summary.

Never forget the "perfect" wording for a comment again
You have written the comment hundreds of times. The wording has just the right amount of detail and disclaimer. The only problem is that you can't remember it right now when you need it! With a software program's customizable comment library you can retrieve that "perfect" comment time and again. Save time and limit liability.


Can anyone comment on their package?

Kevin Luce
12-27-2007, 05:34 PM
I haven't read most of the post but I have to say that Nick from AHIT let me view and work with the beta version of the improvement for Report plus and the improvements are going to make it easier to enter comments to the report.

He explained and showed me some of the other things he has started that will make customizing the comments very easy (He informed me that these changes will be introduced a little longer down the road).

I think you may find this reporting software interesting and if you like what you see at this time, the changes will make you really like the program.

At this time (in my opinion) the one big drawback to this software is changing the comments in the software (as already written, Nick is addressing). Some will say that the second drawback is the required purchace of MS word to run Report Plus on.

Note: I use windows XP with Word 2003 and know nothing about Word 2007. I also have nothing to do with AHIT except have their software and test and comment on the improvements he's making.

Sean Moore
12-28-2007, 12:49 PM
Hello, I am Sean Moore from HomeGauge and I appreciate Don Belmont’s honest and direct criticism. I would like to get further feedback and comments on some of the items. Some of the items might be detailed and complex that most inspectors will not care about so you can feel free to respond directly back to me in email to sean@HomeGauge.com.


well as someone who has hacked some of it's inner workings to get the features I needed now out of 3.3. (Like a TOC, more informative graphics , more control over the final report output and the ability to sefl publish the report in HTML to my own website) .

I am always glad to hear how users have extended HomeGauge. We do try to keep things open for the more computer knowledgeable users like Don to be able to use and extend it. The items you mentioned are:
1) TOC – I am glad to say that this has been added in version 4.
2) More informative graphics – I am not sure how you needed to hack the inner workings of HG to accomplish this. You can include any jpg or gif. Please explain further?
3) More control over the final report output. Please explain further in detail the controls you were looking for. Again some of these might be better emailed.
4) Ability to self publish the report in HTML to my own website – This takes a person that is knowledgeable in managing a web site ( which it sounds like you are ) but did it require a “hack” of the software to do this?


In version 4 I'll grant that they have added an import/export utility to allow better syncing of your comments from one report template to another. But the global list of comments is really only local to the loaded template .I haven't tested the import/export as yet so can't speak to it. But even if it works there still is no convenient and centralized (read time efficient) manner for managing your comments. The new interface will still require (if I read the instructions correctly) that you take time to move your comments by hand instead of that being done (a repetitive task ideal for computer) automatically on the fly. If you have multiple templates that will be time consuming.

Yes HomeGauge has taken the approach so far of having all of the comments for a template to be located directly in that template. This does have the disadvantage of making it a little more time consuming if you have many different templates that you would like to use those same comments in. Having all of the comments in one template/file does have some advantages.

1) It is easy to share your one template/file with others in an email. Some HG users share their Mold or other template but don’t want to share all of their comments from all of their templates. This is very important for multi inspector shops.

2) If only the comments from a template are for that template you will not need to sort thru the comments that are not appropriate for that template. So when doing a mold inspection I will only see the comments that are for mold and not lots of other comments.

We have found that some inspectors having this issue really are creating extra work by having so many templates. Sometimes the inspector is coming from another reporting system and creates many template for 3br, 2ba and then another for 4br, 2ba. Or something like a template for home inspection and then another for home inspection with pool. In HomeGauge it is not needed to have so many templates because it is easy to add additional rooms on the fly during the inspection or to have a section that you rarely use to be excluded by default. So if your templates are really different like mold, commercial and home then it is not that big of deal for your comments to be only in that template and not shared between templates.

It is still on our list to have a global list of comments that is shared between all templates and hopefully we will get to it in version 4.1. We use feedback like Don's to help us determine the priority of the features that go into the next version.


The interface for comments still lacks a search utility so you may know you have the perfect comment somewhere but unless you remember where (and in which template) you have to hunt for it by hand. And forget searching across all your comments in all your templates (unless you know how to roll your own search utility which I do but shouldn't have to)

There is a way to search the comments inside of a template. You can go to “Templates -> All Comments” and then click on the “Filter” folder on the left hand side. It will ask you to enter a word to search for and then display the comments that contain that word. This feature was in 3.3 and in 4.0. It is easy to overlook so I am glad to let you know it is available.


After experimenting with HG4 last night it still seems that there is no convenient way to publish your reports to your own website (I'll ignore their extra charge service as it is meant to build their traffic not yours). I manage my own report server and publish my reports after cleaning them up and adding some custom features and graphics that are not possible to add with HG.

Don your web hosting knowledge is beyond most inspectors that are very happy with our upload service. As you have found out the report is stored in the My Documents\HomeGauge\reports folder where a person that has the knowledge can use his or her favorite FTP client. I am glad that we have served both customers that have the knowledge and those that do not.
Our upload service also provides much more than putting it on the web. See the link for more info -
HG Internet Tools Upload (http://www.homegauge.com/inspector/services/report-upload.html)


Hopefully that means the internal HTML engine is a bit more versatile and will stop chewing up external links on the report but that is not tested as yet.

I am not familiar with any issues of external links getting “chewed” up. Many inspectors include links in their reports to other web sites. Please explain your steps further.


I like the new itemized comment insertion (another feature I've had for a year but had to do by hand).

The itemize feature has been in version 3.3. What is new in version 4 is the ability to create the comments itemized with fewer clicks than was required in v3.


The picture handler and editor seems much improved in 4 over 3.3. Considering that I found tghe ones in 3.3 to be useless it wasn't hard to improve. The exposure controls will save me a processing step if they work as smoothly as they seem to. For 3.3 the only reasonable way to get a well processed picture was to do it outside of HG.

The exposure controls were also in version 3.3 and did not change in 4.0. It has been the same exposure controls for over a year. I wonder if you really only had version 3.2?


I'm sure I'll have other comments as I use this latest version. It is a definite improvement (as it should be) over 3.3. However, it is not perfect and will benefit best by honest and direct criticism.

I invite you to come over to the HomeGauge.com message board and provide your criticism and get more immediate results and feedback from other HG current users. It sounds like you were doing some unneeded extra work before with features that were overlooked that could have been avoided. I know you do not want to use the upload service but our Internet Tools does offer much more beyond just the upload including the ability to communicate with other users and discuss how to put HomeGauge to work for you.

Jeff Knight
12-29-2007, 05:43 PM
Don,
Knights Software (www.knightssoftware.com) has always had a global set of comments that can be shared across Categories and InspectionTypes. It makes no sense to have a database of comments without having the ability to "normalize" the database so that when you have a comment that has to do with broken windows that you do not have to change it in 20 different areas but only in one comment that is shared across Categories and even InspectionTypes. Our system also has always had the ability to have dropdowns inside of comments that can also be shared across other comments so that if I create a dropdown list called "locations" that contains "East,West,North,South" it will be the same drop down whenever this dropdown is included in any comment throughout the system. This means if I decide to expand on this dropdown list and decide to add "NorthEast,NorthWest..." etc. to my dropdown list I only need to do it once it the actual dropdown item and it will be added to ALL of the comments that reference this dropdown item.
We also added in v5 a couple years ago the ability to "filter" your comments available to your from your dropdown list based on what material items you have selected so far in the inspection. A good example of this is when an inspector selects a checkbox for the age of the house being a "New Home Construction" there is no need to have comments that have to do with "knob and tubing"..."aluminum wiring" etc.....This feature makes our software very unique in that you can filter your set of comments available to you as you are doing your inspection making it feasable to have more and more comments in your comment library without making it harder to find the comment you are looking for as you are doing your inspection.

Jeff

James Duffin
12-29-2007, 06:42 PM
I am a Homeguage user who also have found it very easy to "hack" to fit my needs. I guess that makes me a database expert also. If I had only known that before now I could have made a fool of myself before Don did! :D PS I don't like the cost for the upgrade but I will pay it! :(

Jerry Peck
12-29-2007, 08:55 PM
Sounds like HG is getting to where I was 10 years ago with my own program I wrote.

Maybe it will eventually enable the user to include everything I did back then. ;)

"1) TOC – I am glad to say that this has been added in version 4." ... I would've thought that would be one of the first things done for the first version.

:D

Sean Moore
12-30-2007, 08:41 AM
Jerry: I have to just laugh at myself. That is not a feature we are yelling from the roof tops as NEW, as it should have been in version 0.1. The only reason I can think that we felt it was unimportant is that we create our reports in HTML - web ready - and a TOC felt so paper based. But our customers have set us on the right path. It was possible in v3 to have a TOC but it was not an easy check box. In V4 it is easy as pie with clickable links in the HTML and the PDF. Here is a list of new things in v4 that we are proud of - New in HomeGauge Inspection Software 4.0 (http://www.homegauge.com/inspector/hgis/hg40.html)

Thanks for the laugh,
Sean Moore
sean@HomeGauge.com

Jerry Peck
12-30-2007, 02:27 PM
The only reason I can think that we felt it was unimportant is that we create our reports in HTML - web ready - and a TOC felt so paper based.

I would think that a web based (HTML) report table of contents would be hyper-linked to the table of contents sections in the HTML report. My table of contents was not hyper-linked as my reports started out as paper then went to .pdf. I did toy with making my ToC hyper-linked but never did.

Dan Huber
02-14-2008, 06:28 PM
If you are investigating inspection software check out eInspections at eInspections™ (http://einspections.net) There are short overview videos that show some of the many features and talks about the fact that you can customize your report most anyway you want. You can add or delete check boxs,edit drop downs, delete,add or edit sections and sub sections. The remarks data base is great. Use your own remarks or the provided remarks. Photos can be inserted in the report in the summary,inline or the back of the report.
There are so many views on the best report. I think the best report is what suits you, your part of the country and your personal ideas about how and what should be in a report. eInspections let's you custom fit your report for what YOU think is best. Check out the website and try a demo.
I have been in the inspection industry for 12 years and am proud to also be part of the development of eInspections. I am sure that makes me biased but all I would suggest is check out eInspections. What do you have to loose. The more you know the better you can decide what is best for you.
With Respect
Dan Huber

Charles Cubbage
03-14-2008, 05:06 PM
I've been using 3D for years now and I'm pretty discouraged with the software revisions they have been making and the overall direction that there are moving toward. I think it is time for me to change.

This thread talks a lot about inserting pictures, page forms, pretty reports, etc., and that's important, but the most critical requirement for me is my data base of knowledge and ability to manage that data. This is what separates me from the competition. It also needs to be constantly revised, updated and edited.

3D Software does not put the emphasis on data management. They have failed in this area.

3D started as a dos based program, and used a central database for data storage (inspector comments). Management of data (inspector comments) in the central database is very difficult and almost impossible to reorganize. Over time the data base gets bigger and big data bases in 3D are impossible to reorganize and manage.

They have instead strategically moved to what I call a distributed data base. Inspector comments are listed next to each section in the report and you can pic and choose from these comments, but unfortunately you cannot access these comments from another section. This strategy is geared toward pocket PC's - not desktop.

Just think of the nightmare with this. If you have inspector comments in the main roof section you can't get to these same comments if you have a garage roof section and want to use the same comments.

You can copy them to your garage roof section, but if you need to revised the comment, you now need to go to the garage roof section and revise the same comment. Or if you add a new comment to the roof section, have to to also add the same comment to the garage roof section.

Think of the logistical problem if you also have to revise miltiple sections for other type comments that are similar in all sections. ITS A NIGHTMARE.

I wrote to 3D multiple times explaining the situation but they responded that managment of the central data base was not important and they have no plans of changing.

Does anyone with Homegauge know if it is easy to manage inspector comments (re-organize, edit, add, delete, rename, print data base)?

Would appreciate the feedback.
Thanks

Hello, this is Charles Cubbage, a member of the 3D Inspection Team. I apologize for not replying to this sooner, but I did not know about this quote.

The 3D Inspection System has a great system for organizing verbage called the custom form studio. It allows moving, adding, and organizing comments and components of your inspections.

In order to organize your components and comments, you can create what are called "Sub-Forms", which are components that can be shared throughout your templates.

For instance, you can create a component called "Bathroom" which contains all of the pieces necessary to inspect a bathroom, including all the boilerplate comments.

You can then use this component over and over again while writing an inspection for each of the bathrooms in the property you are inspecting.

In 3D you can ALSO share this component with other inspection styles (such as a condominium template). This way if, during an inspection, you add more items or boilerplate menu items it will change throughout your system.

I hope this helps!

Ken Amelin
03-16-2008, 06:24 PM
Charles,

Sorry but your suggestion doesn't change the frustration or complaints I have with 3D software.

The management team and developers (I'm assuming you are part of the team) have abandoned the "standard paragraph" (central data base) concept and moved toward "custom form studio" (distributed data base)

Please refer to my comments above to review the problems with this concept.

There have been vertually no updates to the standard paragraph portion of the software, making all the information I've developed over the years vertually -un-managable. Your support personel have informed me that there are no plans to make improvements there and that they have more important things to attend to.

I believe that inspection software should provide tools that will allow the inspector to insert information from their "library of knowledge" to any area of the report with minimum keystrokes, and that their "library of knowledge" should be easily ammended and updated as building materials and codes change. It should only need to be stored and updated in one location to avoid conflicting information.

3D currently does not provide me with that freedom or ease of use.

It is my opinion that 3D abandoned the "standard paragraph" (central database concept) and moved to the "custom form studio" (distributed data base) to accomodate pocket PC's with limited data storage and computing capability. Unfortunately the pocket PC system doesn't work with a narrative style of reporting that many inspectors prefer.

Charles Cubbage
03-16-2008, 07:07 PM
I apologize if you have been frustrated with the standard paragraph feature, however I think you have some misunderstandings about our intentions for this feature.

First of all, the custom form studio and boilerplate text used to build the inspection actually pre-dates the standard paragraphs. It is also a more popular way of inserting text into inspections - and is a more "apples-to-apples" comparison with the features of other inspection software (I have not seen any other inspection software with a feature comparable to our standard paragraphs feature).

The standard paragraphs feature was designed as a libary of boilerplate text that can be inserted anywhere into the inspection. Since these paragraphs are not specific to an area of the inspection, it could certainly be difficult to organize them if you have, say, several thousand of them.

I certainly would be interested in seeing how you are implementing the standard paragraphs feature. The reason you are frustrated and feel like we are neglecting this area of the software may be as a result of using it in a way that had not occurred to us.

It is usually much more efficient to organize your comments as menu items under subheadings, however I have not seen the way you are trying to use the feature so I could be wrong. Version 11 allows unlimited menu items that can be organized into 3 different levels, so the subheadings can certainly handle your standard paragraphs.

Maybe you can contact our office and make an appointment to sit down and show us the issue you are having.

Ed Snedaker
03-17-2008, 01:34 PM
I've used 3d for years and wouldn't switch. It is very easy to use, easy to update and configure any way you want. All of these forms of reporting software take some tweaking. I think the most important consideration is whether it works for you.
In the past I've used Palm Tech which is very good and similar to 3d. I have tried demos of some of the other software out there, but always come back to 3d. Bottom line is it suits my style of reporting and I hate the thought of switching.

Rick Bunzel
03-17-2008, 01:45 PM
Ken,

I used to be in Hi-tech prior to becoming a home inspector and worked for several software companies. Software developers need to follow the rule of "for the good of the many" rather than needs of the few. I used to use the standard paragraph feature but as 3D allowed more flexibility in the comments field and hyperlinks ( in a PDF) I went away from using them. I can't speak for the 3D developers but assume that many users went away from the feature and 3D focused their efforts on the areas people were asking for more functionality.

One of the reasons that I choose 3D several years ago was the fact that it was DB driven and your could extract pretty good reports from office manager module. I like the fact that I can see where my business is coming from and who is referring us the business.

3D isn't perfect and I doubt any of those mentioned above are but if you look at your business needs you can find one thats pretty close. 5 years ago I looked at the options and 3D met mine. Today, just like Scott Patterson, my comment base and the look of my reports don't look anything like the product I started with. In fact two local competitors use 3D but when you compare our physical reports you would never know due to the customization that each of us has done. I like lots of color and standard information at the beginning of each sub-section. They don't, I like a summary section at the beginning of the report, they don't etc. 3D allows this level of customization and I see it as my advantage.

//Rick

Paul Bousquet
03-17-2008, 02:08 PM
All reporting software have there great features and setbacks.
I researched several software and opted for 3d. My requirements were special as I was in need of a software that would allow me to do reports in french for both Marine Surveying and Home Inspections and availability , here, was very limited.
The flexibility of 3D allowed me to do just that. I produced all my forms, layouts, observations and recommendations using one of their great features called categories. While on the exterior form, a problem with an outlet is recorded but will be sent to the electrical form.
Access to comments is very easy so long as the forms are well constructed.
I do not use the library for my comments but rather menu attached to subheadings and thaty works fine.
I have created many forms that, when building a group, I insert as subforms so that any corrections made are only made once on the main form and the subform will be automatically corrected when compiling. I have one sloped roof form that can be called main roof, extension roof or garage roof, all of which have the same comments.
I plan on using the library to store special paragraphs not frenquently used

I have used both a Toughbook Tablet PC and a Pocket PC. The pocket PC is great for its portability but lack in not recognizing different color text or summary levels within the same subheading but it still does a good job.
This is only a inconvenience because my forms were designed to be mainly used with a tablet. The tablet does give you more options and flexibility.
It has now been 3 years since I started uising 3D and have had great support from them.
Today, I am a resellers, and that would not have been possible if not for the great help and support received from 3D. Now its my turn to offer the same great help and support to my clients.

Paul Bousquet
RapportExpress.com
http://img297.imageshack.us/img297/9895/inspectorkl7.gif

Chuck Lambert
03-17-2008, 04:42 PM
3D for me is the only way to go. I started using it about 6 years ago and have not since looked back. I have tried Homeguage, Porter Valley and a few others, but to me 3D stands out. At first glance NO software is the best out of the box. 3D can be totally customized in the way it looks and the comment library is by far the easiest to update. I find that if I have to make a new comment I just enter it and boom it is done, the comment will be in the library from now on.

You can add headings, subheadings, comments with a few clicks. You can add whole sections on the fly. Heck with a bit of time you can create your own forms. Cut and paste is easy. Adding and editing pictures is a breeze.

The support staff at 3D is GREAT!! Updates are created on an on-going basis to make the software better. A few years ago I met one of the developers at a symposium, I asked him if he could make it so you could merge two or more reports from two or more computers into one (multi-inspectors on one large building or project). Like one can merge a PDA with a desktop or laptop. He looked at me and said hmmm...next update had the capabilities!! They listen and make it happen!!

Chuck Lambert

Randy Greenre
03-18-2008, 04:38 PM
Hi Ed,
I use 3D inspection software, and my company has performed over 10,000 home inspections with little problems. I am 67 years old and have no problems using this software. I think the office management section is the best.

Randy Greene

Jack Feldmann
03-18-2008, 06:03 PM
I know that I have spent a lot of time getting my report to look how I want it, and then keeping it up to date (adding stuff I find I need, or tweak the wording, etc). I would have to have a major melt down to consider switching software.

I bring this up because (I think) most of us started with XYZ software for whatever reason, then spent a huge amount of time making it our own, and just don't want to go thru that crap again.

For the most part, I think that most reporting software out there is pretty much the same. Out of the box, it needs a lot of work to make it yours.

I chose mine because a trusted friend had started using it, spent untold hours tweaking it, and shared his library with me when I signed on. If he had been using ABC or BFD software, instead of XYZ, then I would be using one of those now.

I think if someone is looking to get inspection software, find someone you trust that is using the software you like the looks of, and go from there. And see if they will share their library so you don't have to spend as much time tweaking it.

That said, I did see some crappy software in New Orleans in January.
JF

Kim Martin
03-19-2008, 07:28 AM
I have been using 3D from the day I started. I have seen other programs but I have found 3D to complete all that I need to do in a professional, easy program to use. The tecnical support has been responsive and quick when I needed the help.

George Wells
07-31-2008, 07:50 PM
Wade ..why is it that all the Texas inspectors swear by Whisper yet outside of that not to many.
I mean are there special sections for cattle and oil rigs, or whats the deal here.

Texas inspectors are required to use the TREC report or a variation of it. Larry and Eric (Whisper Solutions) have probably been doing Texas inspection report software longer than any software publisher in the business.

Mike Weston
07-31-2011, 04:17 PM
For iPad 2 Home Inspection App you may like to check out InspectionSoftware.com For a stand alone App no Internet access needed. Take a Photo and it go's right into the Report page, no importing or downloading needed. Just too cool

Also a Texas iPad Inspection App will be out on 8/15/2011

Let me know what you think
Mike W

Darrel Hood
08-01-2011, 05:45 AM
Microsoft Word and the state required format. I always try to read posts to get a feel for the time required to generate reports using the various software products. It seems that those of you using the software products spend about the same amount of time for a report that I spend using Word. Oh well, I'm a cheapskate.

Darrel Hood
DILIGENT PROPERTY SERVICES

Nolan Kienitz
08-05-2011, 07:35 AM
Whisper Solutions offers two application versions. Whisper PI and Whisper Reporter.

Whisper Reporter is their newer release that is completely customizable to anything you have need for in your business. Many sample templates are included with the Reporter version (Yes ... it includes the required Texas Template). They are currently working on even more sample templates to add to the ones already included.

Whisper Reporter is NOT JUST about the Texas required template.

Download the application (full operable package) and take it for a test drive.

You can modify the sample templates provided (in Whisper Reporter) or you can develop your own from the ground-up as you want to fit your needs. It is an amazing application.

I've been using the Whisper Solutions products for approaching 9-years and Whisper Reporter for 5-years and also work with the owners of Whisper Solutions to test, expand and enhance the product.

URL below takes you to the Whisper Reporter page of their website.


WhisperReporter (http://www.whispersolutions.com/WhisperReporter.html)

==

ed Fryday
02-25-2012, 06:32 AM
Ed,

Choosing the right inspection software is a challenge for all of us. Here is a tip that may help.

On April 13 and 14 in Houston, the Texas Professional Real Estate Inspectors Association (TPREIA) is hosting a conference on this subject. The conference is co hosted by InterNACHI. TPREIA will have Identify and Report, Whisper and Home Guage (& possibl\y one more) representatives there and they will be given at least 2 hours in a class room setting to demostrate their companies software. The seconday will be focused on report writing and some standard language used by seasoned inspectors and well as tips on language to avoid.

This conference will earn Teaxas inspectors 16 hours CEU credit with TREC. It is free to TRPEIA and InterNACHI members. For more information of to register e-mail info@tpreia.com .

Ed Fryday
Director at Large
TPREIA
Owner
Space City Inspections, LLC

Bob Knauff
02-27-2012, 12:21 PM
I know that I have spent a lot of time getting my report to look how I want it, and then keeping it up to date (adding stuff I find I need, or tweak the wording, etc). I would have to have a major melt down to consider switching software.

I bring this up because (I think) most of us started with XYZ software for whatever reason, then spent a huge amount of time making it our own, and just don't want to go thru that crap again.

For the most part, I think that most reporting software out there is pretty much the same. Out of the box, it needs a lot of work to make it yours.

I chose mine because a trusted friend had started using it, spent untold hours tweaking it, and shared his library with me when I signed on. If he had been using ABC or BFD software, instead of XYZ, then I would be using one of those now.

I think if someone is looking to get inspection software, find someone you trust that is using the software you like the looks of, and go from there. And see if they will share their library so you don't have to spend as much time tweaking it.
JF

Amen Jack! You nailed it precisely.



I use Interspect Voice Interspect Voice (http://www.interspectvoice.com)...

Always interested in how new technology could speed up or ease my work time and effort I visited the Inspect Voice web site but could not get any of the demo links or training links to work. I tried it in FF and IE. Any ideas?

JB Thompson
02-27-2012, 12:23 PM
Amen Jack! You nailed it precisely.




Always interested in how new technology could speed up or ease my work time and effort I visited the Inspect Voice web site but could not get any of the demo links or training links to work. I tried it in FF and IE. Any ideas?

Interesting...I'll let Steve know.

JB Thompson
02-27-2012, 12:44 PM
Amen Jack! You nailed it precisely.




Always interested in how new technology could speed up or ease my work time and effort I visited the Inspect Voice web site but could not get any of the demo links or training links to work. I tried it in FF and IE. Any ideas?

Steve emailed back and said the demo links were working fine. I tried both demo and training in firefox and they both worked as well.

I'm not sure what you to tell you.

Bob Knauff
02-27-2012, 02:33 PM
Thanks JB. I tried it again and it works now. Computers....

Bob Elliott
02-28-2012, 12:06 AM
Been having a good time playing with the Home Inspector Pro Android app.

Dominic is letting guys download the Beta for testing as it nears final completion and it has total sync with the cloud and your desktop software.
Take a picture and it loads into the report on the phone and at home.

Anyone wishing to try it should give him ring while it is good to get in.

Ken Rowe
02-28-2012, 01:42 PM
Been having a good time playing with the Home Inspector Pro Android app.

Dominic is letting guys download the Beta for testing as it nears final completion and it has total sync with the cloud and your desktop software.
Take a picture and it loads into the report on the phone and at home.

Anyone wishing to try it should give him ring while it is good to get in.

Let us know if you can perform a complete inspection without your phone battery dying.

Dominic Maricic
02-28-2012, 02:57 PM
Let us know if you can perform a complete inspection without your phone battery dying.

You definitely can but I suggest getting an extended battery anyways. I can go 18 hours on a single charge now and I'm a heavy user. Otherwise you'll want to charge it in your truck/car on the way to your next job.

Bob Elliott
02-28-2012, 04:06 PM
Let us know if you can perform a complete inspection without your phone battery dying.

I have not had any issues "EVO" extended battery bought 2 years ago.
No way I buy anything portable unless I get battery and storage upgrade at the counter.

Keep the phone clipped to my belt for fast release with my camera holstered right next to it.
Cargo pants with ticker,tester,mini 160 lumen torch,and mini drill plus moisture meter and I am good to go with little need to run back to the tool bag much.