Janet Sturm
02-16-2013, 11:18 AM
We have a gas fireplace that is less than 2 years old and every time we run it we have a large amount of soot build up. When we asked the company about it they said that it was "burning off impurities" and will stop when they have completely burned off.
We have burned it for MANY hours and the soot never gets better. Could there possibly be another issue that is being overlooked?:confused:
We have burned it for MANY hours and the soot never gets better. Could there possibly be another issue that is being overlooked?:confused: