View Full Version : Inspection News causing Mozilla to freeze?

Raymond Wand
03-11-2008, 06:19 AM
Good morning.

Of late, I have noticed occasionally logging on or or not logging onto IN that my web browser crashes, and the words "not responding" come up necessitating me having to terminate the Mozilla.

Any ideas as to the cause?


Lee Nettnin
03-11-2008, 06:43 AM
Is this problem just on Inspector news? or is it also happening on other web sites?

Firefox is a great browser. That said it is a HUGE memory hog. The more tabs you open and close the more memory it uses and it does not release it all back to be used again. Your system could be low on memory which causes lag or the possible "not responding".
Try this
-bring up Windows task manager (control, alt, del)
-click view tab
-click "select columns"
-check "Virtual memory size"
-click OK
-click the VM size column heading twice which will show the highest user first.
You now can track the virtual memory size on task manager, which is actually the page file on the hard drive that Windows uses when it runs out of memory. You will also see the memory usage go up as the VM size increases. It will keep growing until Windows needs more and thats when your system really slows down.
2 solutions, reboot, or just shut down Firefox and start it up again.
Firefox will normally (depending on number of tabs open) use 80,000k. When you get up to 200,000k (depending on your page file and amount of memory) you may start noticing problems. I just checked mine and I am using 250,000.
Well all for now, I have to shut down Firefox.

Raymond Wand
03-11-2008, 07:39 AM
Thanks Lee.

I have cleared my cache as well, thus far no problems.


Raymond Wand
03-11-2008, 07:44 AM
Also fwiw, Inspection News is the only site that causes my browser to freeze. I have also increased my cache in Mozilla from 50 mb to 100 mb, not sure if that helps, but will see what happens or doesn't happen.


Lee Nettnin
03-11-2008, 08:31 AM
I have also increased my cache in Mozilla from 50 mb to 100 mb, not sure if that helps, but will see what happens or doesn't happen.


I don't think this is your problem, the cache is just an area on your hard drive used for reloading websites you have been to recently. It makes the loading quicker than having to download it from the web again. An example would be when you use the back button.
But hey, anything is worth a try.

Raymond Wand
03-11-2008, 08:33 AM
Still freezing. Turned off some of the features in Mozilla. Funny that it only happens on Inspection News.


Raymond Wand
03-11-2008, 08:48 AM
Trying Netscape to see if the same problem replicates itself.

Brian Hannigan
03-11-2008, 01:58 PM
Hmmm......... that is the first I've heard of this issue.

I have tested it on many different platforms and have not had any issues. Also, judging by the amount of views/post I'm guessing that it is a local issue with your computer but I want to stay on top of it just in case.

Let me know if there are any other problems.

Jim Robinson
03-11-2008, 02:37 PM
I only use Mozilla, and haven't had any problems with the web site.

Raymond Wand
03-11-2008, 02:50 PM
Thanks for the help.

I am using Netscape v. and no issues while viewing IN and posting this message.

Just attempted to log in to IN using Mozilla, got logged in okay and then hit New Posts and viola, the web page freezes and the banner on my browser (Mozilla) says, Mozilla Firefox (Not Responding) and the hour glass icon continues to stay on.

Thank you for your help!

MaMa Mount
03-11-2008, 03:50 PM
Good Lordy, this is a problem.
I left the office for a few minutes and came back in to find this here problem now.

Brian Hannigan
03-11-2008, 04:27 PM
Just testing a reply using Mozilla Firefox.

So far it's OK. See if this posts.

Brian Hannigan
03-11-2008, 04:27 PM
Hmmmm........ No problem

Raymond Wand
03-11-2008, 04:35 PM
Here is an interesting site I took the following steps and will try and see if resetting my SSL settings affects things.

AUS Update XML File Malformed 200 (http://support.mozilla.com/kb/AUS+Update+XML+File+Malformed+200)

Also an nice little test for SSL settings.
Boston University | Web Login | Troubleshooting ssl (http://weblogin.bu.edu/troubleshooting?cmd=ssl)

Thanks Brian.

Victor DaGraca
03-11-2008, 04:36 PM
Up until about a week and a half ago, when my old laptop bought the farm, I was using Firefox.... no problems.

Billy Stephens
03-15-2008, 08:25 AM
I had tried everything I could think of to eliminate the freezes with no results.

Deleted then reinstalled FireFox and now no Freezes. :D

Raymond Wand
03-15-2008, 03:58 PM
Thanks for the replies.

Strangely, the problem now seems to be intermittent with Mozilla when viewing IN. I used Mozilla to this post, and it froze, thus necessitating posting with Netscape.

Tried everything except a complete reload. Updating to seem to work but alas this latest post was thwarted yet again by Mozilla. Even did extensive Google searches about this and carried out the various procedures.

.. Oh well, its not the end of the world, so I will live with it.

Thanks again.

Nolan Kienitz
03-16-2008, 07:46 AM
I was having some problems several months ago with Firefox and went through the process of removing the application and re-installing. Problems were still there !

Ended up that I had to dig deeper as some of the original FFox files were still being called up with the new installation and kept the problem/corrupted files around.

I found a process (via web search) to get rid of the corrupted files then reloaded the new version of FFox and the hiccup was gone.

Raymond Wand
03-16-2008, 08:11 AM
I have found freezing occurs regardless if I log in or not.

It seems to be an intermittent glitch in any event.

Thanks for the help.

And this message was posted using Mozilla. :)


Randy Aldering
03-17-2008, 03:40 PM
Disable your add-ons, if you have any, and restart Firefox. There were security issues with When .12 came out, a lot of problems came up related to add-ons - particularly security add-ons.

Raymond Wand
03-19-2008, 02:50 PM

I did as you suggested and thus far (touch wood) have had no problems with freezing.

Thanks everyone!