John Dirks Jr
08-15-2008, 05:58 AM
I thought that would get your attention.
The truth is the job ended early by mutual agreement. The job was being done for a seller. It turns out the client thought they were getting a code compliant inspection. Not only that but one which took into account what the codes happened to be at the time the house was built. As I began to point out things that needed attention he began to question about code and grandfathering and all that. I explained that I didn't do things that way.
To make a long story short, we had a respectful discussion, he paid me a partial fee and I did a partial report of what I had done.
Have any of you ever had a client misunderstand what your service was intended to do? How did you handle it?
The truth is the job ended early by mutual agreement. The job was being done for a seller. It turns out the client thought they were getting a code compliant inspection. Not only that but one which took into account what the codes happened to be at the time the house was built. As I began to point out things that needed attention he began to question about code and grandfathering and all that. I explained that I didn't do things that way.
To make a long story short, we had a respectful discussion, he paid me a partial fee and I did a partial report of what I had done.
Have any of you ever had a client misunderstand what your service was intended to do? How did you handle it?