|
|
|
|
Registration is FREE!... and will get rid of this top message
Welcome to InspectionNews.net.
You are currently viewing InspectionNews as a guest which gives you limited access to view some discussions but none of the pictures.
There are over 9,970 inspectors who have already joined. By joining InspectionNews you will be able to see the pictures, post new topics or reply to others, communicate privately with other members, respond to polls, upload content and access many other special features.
Registration is FREE for you because the sponsors pay your way. Please visit the sponsors often and let them know that you found them on InspectionNews!
Registration is FREE, fast and easy so please, join InspectionNews today!
Why join InspectionNews? Read the Testimonials
Looking for Education? We recommend Casey, O'Malley and Associates

If you have any problems with the registration process or your account login, please contact us.
|
|

10-20-2009, 10:12 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Camp Verde, Arizona
Posts: 794
|
|
|
Interested in responses, serious or not
I got this email from a client today. I know alot don't run the W&D but I usually do as a courtesy to the client, UNLESS there is laundry in the washer.
DSC05809.jpg
"we received your inspection report and seeing that we have no way to know if the washer is operating because you felt that you should not operate the machine with some laundry in it, we would like you to go back to XXXXX and operate the washer to make absolutely sure that this is operating and working well. From the photo we have seen on the report it is obvious that there is a minimum of laundry in it that can be easily removed. Time is of the essence because we only have until Saturday October 24th to be able to inspect."
__________________
"Some people are like slinkies. They serve absolutely no useful purpose. But still put a smile on your face when pushed down a flight of stairs."
|
|

10-20-2009, 10:19 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Mesa AZ
Posts: 362
|
|
|
Re: Interested in responses, serious or not
My first thought is. Maybe they should take a load of their clothes and wash them, and let them decide if the washer is working well.
|
|

10-20-2009, 10:40 PM
|
|
Member
|
|
Join Date: Sep 2009
Location: Coquitlam
Posts: 8
|
|
|
Re: Interested in responses, serious or not
Would it be extremly inconvient to make your client happy by going to do it? I can understand if you had to drive an hour each way but isnt making the client happy more important.
|
|

10-20-2009, 10:56 PM
|
 |
Member
|
|
Join Date: Feb 2009
Location: Southern Vancouver Island
Posts: 534
|
|
|
Re: Interested in responses, serious or not
If that was my house, I'd be choked if you so much as touched with my laundry.
The presence of laundry in the washer leads us to believe it works, but so what if it does or doesn't? Testing it today will not guarantee it will still operate when the sellers move in.
I never test a washer or a dishwasher, ocassionaly a dryer to prove the vent blows out, sometimes stove burners and elements if there's time. Not required by my SOP.
|
|

10-20-2009, 11:14 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Oregon
Posts: 1,335
|
|
|
Re: Interested in responses, serious or not
I don't do washers/dryers but the appliances themselves almost don't seem to be the point here. The client is totally unreasonable.
Personally, I hate fineprint and, only as a last resort or when dealing with crazy people, hide behind it. In this case,I'd explain the SOPs, my contract, my report and my re-inspect fee.
|
|

10-21-2009, 05:50 AM
|
|
Member
|
|
Join Date: Feb 2008
Location: Caledon, Ontario
Posts: 1,129
|
|
|
Re: Interested in responses, serious or not
Where do you find clients like this? Tell them to send the little woman back and let her check it, after all its woman's thing, just as ironing cooking are.
__________________
The value of experience is not in seeing much, but in seeing wisely. - Sir William Osler 1905
|
|

10-21-2009, 07:28 AM
|
|
Member
|
|
Join Date: Jun 2008
Location: Harker Heights TX
Posts: 34
|
|
|
Re: Interested in responses, serious or not
Are you going to test every cycle, water level, spin cycle and temperature setting as a courtesy?
|
|

10-21-2009, 07:32 AM
|
|
Member
|
|
Join Date: Mar 2007
Location: Allen, Texas
Posts: 2,497
|
|
|
Re: Interested in responses, serious or not
Glad washer and dryer are not part of the real estate transaction here. I use the state required format which lists the appliances that are inspected or not inspected. Washer and dryer are not listed and I like it that way.
If asked as in your situation, I would explain that "the washer and dryer are portable appliances which are not attached to the structure and as such are not part of my inspection."
If concern over the condition of the washer and dryer equipment is so great as to be a determining factor in the purchase of the house, then perhaps they should budget to replace the equipment or have a professional appliance repair person examine the appliances in question.
|
|

10-21-2009, 07:36 AM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Raleigh, North Carolina
Posts: 331
|
|
|
Re: Interested in responses, serious or not
My contract specifically excludes "portable appliances including washers, dryers and refrigerators."
I would point out to my client that laundry equipment is specifically excluded in the contract that they read and signed. I would suggest if they have a concern, to contact the seller and request a date to do some laundry.
|
|

10-21-2009, 07:57 AM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Santa Rosa, CA
Posts: 1,202
|
|
|
Re: Interested in responses, serious or not
Around here, laundry appliances typically are personal property, just as refrigerators are. I don't operate them and rarely get asked to. If they want them tested, I suggest that they turn them on, because that is all I would be doing anyway.
__________________
We have enough youth, how about a fountain of Smart?
|
|

10-21-2009, 08:57 AM
|
|
Member
|
|
Join Date: Mar 2007
Location: Benicia, CA
Posts: 10
|
|
|
Re: Interested in responses, serious or not
I agree with Ed, regarding testing all of the cycles, functions, etc. Would you sit there for 25 minutes and wait to assess whether the spin cycle got enough water out of the clothes on the super heavy cycle? Do you bring your own clothes to make sure it is a large enough load? Do you then dry your clothes to make sure the dryer works? You could also bring some cake mix and bake a cake to make sure the oven works. Since you have a lot of time, you could make a margarita to make sure the ice maker produces crushed ice OK.
Your time is probably better sent setting her expectations about what the home inspection is all about. I would worry that she feels that your diligence is your 'certified guarantee' that everything is perfect, and then wants a new xxxx-appliance from you when she moves in and is dissatisfied.
BTW: Was this house in pristine condition? It'd be a laugh to find that this was a short sale on a pusher....
|
|

10-21-2009, 09:20 AM
|
|
Member
|
|
Join Date: Feb 2008
Location: Chicago IL
Posts: 779
|
|
|
Re: Interested in responses, serious or not
Client is insane. Danger Will Robinson Danger! For a client to even write something like that is a clear danger sign. That is the client who will tell her lawyer to write you a letter for a new washer when she feels the washer 'doesn't work right' after you said it works.
I recommend using whatever language you want to not do it, SOP, contract, whatever. It's a trap. Tell her to get verification from the Seller.
If she gave a damn that much she would have checked it herself.
I look at the W/D to see if they are attached and look like they would work. If the machines are empty I turn them on for a minute just to make sure they turn on and 'function'. I don't try the different cycles. If there is ANYTHING in the machines I don't turn them on. As my wife has made clear, I made not a laundry expert. That could be a $500 silk ? or heirloom sock in there.
__________________
Accurate Inspections & Consulting, Inc.
773/844-4AIC
"The Code is not a ceiling to reach but a floor to work up from"
|
|

10-21-2009, 10:18 AM
|
|
Member
|
|
Join Date: Mar 2007
Location: Columbus GA
Posts: 778
|
|
|
Re: Interested in responses, serious or not
You could recommend that the washer be replaced with a new front loading, energy efficient, water saving, high end model, same for dryer (except for water saving).
Electrolux Laundry Appliances: Front Load Washers and Dryers
__________________
Rick Cantrell
Columbus GA
|
|

10-21-2009, 11:21 AM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Reno, NV
Posts: 38
|
|
|
Re: Interested in responses, serious or not
I would have to agree with those who cry danger! danger!
Here in Nevada the laundry appliances are considered personal property and even if they are to stay with the property they are not usually operated during the home inspection.
Sounds to me like after a "washer" inspection the lady of the house might desire an appliance upgrade at your expense - even if its complete crap it will cost you time and money to deal with.
__________________
Jonathan M. Cartwright
Newberry Inspections, LLC
|
|

10-21-2009, 12:09 PM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Ormond Beach, Florida
Posts: 14,297
|
|
|
Re: Interested in responses, serious or not
Originally Posted by fritzkelly
"we received your inspection report and seeing that we have no way to know if the washer is operating because you felt that you should not operate the machine with some laundry in it, we would like you to go back to XXXXX and operate the washer to make absolutely sure that this is operating and working well."
I can go back to operate the clothes washer if you would like. I ONLY operate the clothes washer through on cycle ONLY, the normal cycle, and I DO NOT CHECK for how clean it gets the clothes, only that it completes that ONE CYCLE.
The cost for the return trip is $200.00
Another option would be to operate the clothes washer during your next trip, or prior to closing on your walk through, or have your agent operate the clothes washer through a cycle.
Please advise me if you want me to do that for the cost of $200.00 or if you are electing another option.
Sincerely,
That way you are giving THEM their choice of options, and if they elect NOT TO PAY $200.00 to you for that, then THEY made that choice and there is little THEY can complain about later.
If they do ask you to inspect it, tell them to send you the check and you will stop by to operate the clothes washer through the ONE NORMAL CYCLE ONLY.
|
|

10-21-2009, 04:45 PM
|
 |
Member
|
|
Join Date: Oct 2003
Location: Rockwall Texas
Posts: 3,655
|
|
|
Re: Interested in responses, serious or not
I don't inspect laundry equipment either. Personally, I can't understand why someone would buy a home and want to keep someone's else nasty washer, and refrigerator. Do they know whats been through that washer?Some people are just too cheap.
Guess they'll keep the toilet seats too.
That'd would be first on my list moving into a previously owned home.
rick
|
|

10-21-2009, 07:26 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Fort Worth, Texas
Posts: 3,075
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Rob Omstead
Would it be extremly inconvient to make your client happy by going to do it? I can understand if you had to drive an hour each way but isnt making the client happy more important.
He made the client happy already doing the inspection. You really are not serious about making the client happy by going back and running a complete cycle. How many cycles does it have. Does just cold water come out when you have it on hot. Does hot water come out when you have it on cold. Does it actually operate for 10 minutes or 8 if that is what you set it on. Would you really touch some one nasty freaking laundry in their washing machine. Would you go back and tell the sellers to move aside for a half hour while you do a load of laundry and another 45 minutes or what ever for the dryer.
Make the clients happy. My God man. Those folks will never be happy. There is only going so far to make clients happy the point of making happy has a line that one does not cross.
Oh yeah. Not no, but hell no. I would not go back and do such and explain real nice like why I would not.
Make the clients happy .................................
|
|

10-21-2009, 07:42 PM
|
|
Member
|
|
Join Date: May 2009
Location: Washington State
Posts: 20
|
|
|
Re: Interested in responses, serious or not
Personally, I let the client know that I will run the washer only if there are no clothes in it and, then only to check for leaks in the crawlspace. Whether it operates on all cycles or not, is not my concern - it's personal property, even if the appliances are included in the transaction.
|
|

10-21-2009, 08:06 PM
|
 |
Member
|
|
Join Date: Oct 2003
Location: Rockwall Texas
Posts: 3,655
|
|
|
Re: Interested in responses, serious or not
Jim,
What will you do someday when that washer leaks and floods the home?
Or the homeowner decides to toss her Juicy brand jeans in there and add some bleach and claimed you ruined them cause you operated her laundry equipment. I can't think of one reason why an inspector would choose to do so.
Don't think it can't happen.
I only run the dishwasher because my SOP's in Texas require it. Thankful TREC doesn't require us to operate any laundry equipment or verify drainage of washer plumbing lines.
rick
|
|

10-21-2009, 08:23 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Spring City/Surrounding Philadelphia area
Posts: 1,212
|
|
|
Re: Interested in responses, serious or not
I run clothes dryers for heat generation only. Washers are not tested. Dishwashers are run and I remove the bottom access panel to look for leaks. Find one leak and you'll make it part of your regular inspection routine.
You got yourself some cheap@ss client Fritz. If they wanted to pay me for a return trip, I'd go back. I don't think you have to worry about them passing your name along for referrals so you've got nothing to lose.
As for "making your client happy".........I'm better off saying nothing.
|
|

10-21-2009, 08:31 PM
|
 |
Member
|
|
Join Date: Jul 2008
Location: Snowbird, FL/MI
Posts: 513
|
|
|
Re: Interested in responses, serious or not
I ain't going to mess with another man's shorts or black socks (even I know ya don't mix in a "load"), even to run a machine that walks on closing.
One woman's treasure (used washing machine) is another man's scrap/junk/problem.
Walk on Will Robinson, run if you've a mind to.
|
|

10-21-2009, 08:41 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Spring City/Surrounding Philadelphia area
Posts: 1,212
|
|
|
Re: Interested in responses, serious or not
So these clients expected you to handle dirty underwear and socks as part of the inspection?
|
|

10-21-2009, 09:04 PM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Ormond Beach, Florida
Posts: 14,297
|
|
|
Re: Interested in responses, serious or not
I always operated clothes washers and clothes dryers during my inspections ... UNLESS there was clothes in them, and then I would let my client know, the agent know, anyone at the home with responsibility know, that the clothes would need to be removed or I *would not* operate the clothes washer or clothes dryer.
You would be surprised how many agents would remove the clothes, or the sellers would remove then, and then I would (as stated in my post above and as I explained to my clients) operate the appliance in one cycle only, the "normal" cycle or whatever was closest to being a "normal" cycle. On clothes washers that was HOT water and HOT rinse and HOT whatever. While the clothes washer was filling with HOT water, I would switch to COLD and make sure the solenoid valve worked, then switch back to hot and let 'er rip. 
|
|

10-21-2009, 09:16 PM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Zeeland Michigan
Posts: 63
|
|
|
Re: Interested in responses, serious or not
I have been known to say when asked about running the washer and dryers that we do not... but only because we don't have any male inspectors that know how to operate them
And yes I get beat up every time.
(kidding) 
__________________
Rick Vernon
I don't know what I don't know!
|
|

10-21-2009, 09:19 PM
|
 |
Member
|
|
Join Date: Sep 2009
Location: New York
Posts: 43
|
|
|
Re: Interested in responses, serious or not
"And while you're at it, be sure and do some whites for me. Light bleach and warm water..."
|
|

10-21-2009, 09:27 PM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Turlock, CA
Posts: 14
|
|
|
Re: Interested in responses, serious or not
The real question here is the difference between "real property" and "personal property." We all need to learn to manage our client's expectations. Here in California, the purchase contract specifically excludes personal items unless specifcally listed in the contract as part of the purchase price of the home. When you start looking at things like washers and dryers then where are you going to stop? Computers are plugged in like washers, vaccum cleaners are plugged. Did you look at the refrigerator? What about the ice maker? It is a slippery slope with no end for clients who are looking to take advantage. I have had experience with clients who "shop" for inspectors whom they feel they can take advantage. In addition, insurance will not cover personal items. Lastly, there is no way for the inspector to know whether or not personal property is included in the sales contract.
When I come across washers and dryers I state that they are are personal property not included in the inspection and that they should confirm ownership.
Brad Deal
20/20 Home Inspections
|
|

10-21-2009, 09:48 PM
|
 |
Member
|
|
Join Date: Aug 2007
Location: Memphis TN.
Posts: 2,278
|
|
|
Re: Interested in responses, serious or not
.
If The Appliance is not Built In ( except free standing range ) SOP Expressly Excludes their operation.
Did you check The Bath Room Scale for Calibration ? 
* Depression , mental anguish , emotional distress, 2lbs Weight Gain over a weekend move in. ( Sounds like a Law suite to Cover Years of Therapy Cost.. )
.
__________________
It Might have Choked Artie But it ain't gone'a choke Stymie!
Billy J. Stephens HI Service
Memphis TN.
Last edited by Billy Stephens : 10-21-2009 at 10:04 PM.
Reason: cost
|
|

10-22-2009, 11:49 AM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Ormond Beach, Florida
Posts: 14,297
|
|
|
Re: Interested in responses, serious or not
For those of you who have elected NOT to run clothes washers, for whatever reason, be that they are excluded from a contract you are not a party to, or whatever reason, ...
... how do you check the clothes washer drain? 
|
|

10-22-2009, 12:06 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Columbus GA
Posts: 778
|
|
|
Re: Interested in responses, serious or not
I have not operated the washer, however it is something to think about.
To answer your question"... how do you check the clothes washer drain?  ". If the washer is in place I look for evidence of water overflow, if no washer, I carry a short piece of garden hose and run water in the drain.
__________________
Rick Cantrell
Columbus GA
|
|

10-22-2009, 12:46 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Fort Worth, Texas
Posts: 3,075
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Jerry Peck
For those of you who have elected NOT to run clothes washers, for whatever reason, be that they are excluded from a contract you are not a party to, or whatever reason, ...
... how do you check the clothes washer drain? 
A washing machine filler hose.
Contract ?????????????????????  What contract 
|
|

10-22-2009, 01:00 PM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Ormond Beach, Florida
Posts: 14,297
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Ted Menelly
Contract ?????????????????????  What contract 
Originally Posted by Jerry Peck
a contract you are not a party to,
Ted,
I was, of course, referring to the sales contract between the buyer and the seller that some home inspectors seem to think they are a party to and are to abide by. Why they think that confounds me.
|
|

10-22-2009, 06:23 PM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Miami, Florida
Posts: 182
|
|
|
Re: Interested in responses, serious or not
I usually will always operate both the washer and dryer. If the seller is there, I give them the option of washing their clothes or i will run it with just water. Most will throw a load in and not waste the water.
__________________
Bill Siegel
Florida Home Inspection Team Inc.
|
|

10-22-2009, 06:35 PM
|
 |
Member
|
|
Join Date: Oct 2003
Location: Rockwall Texas
Posts: 3,655
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Rick Cantrell
I have not operated the washer, however it is something to think about.
To answer your question"... how do you check the clothes washer drain?  ". If the washer is in place I look for evidence of water overflow, if no washer, I carry a short piece of garden hose and run water in the drain.
I was told by an appliance guy (Whirlpool repairman) that using a garden hose as such is useless as it does not force the water down the drain as quickly as a pump on a washer will do. A water hose may not cause the water to back up in the drain if some blockage is present as a washer will do.
Personally, I exclude the inspection of laundry drain lines and have it in bold print on my inspection agreement and on my inspection report that it is not inspected.
Only (1) time has someone called me and told me that it was blocked and complained about it. Latter, it was found out that the blockage was caused from painters remodeling the house after my inspection had poured texture down the drain lines. Water backed up and flooded the house.
rick
|
|

10-22-2009, 06:58 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Columbus GA
Posts: 778
|
|
|
Re: Interested in responses, serious or not
Rick
"I was told by an appliance guy (Whirlpool repairman) that using a garden hose as such is useless as it does not force the water down the drain as quickly as a pump on a washer will do. A water hose may not cause the water to back up in the drain if some blockage is present as a washer will do."
Yeah, your right. I tried carrying a washer with me, but that didn't work out to well. 
__________________
Rick Cantrell
Columbus GA
|
|

10-22-2009, 07:13 PM
|
 |
Member
|
|
Join Date: Oct 2003
Location: Rockwall Texas
Posts: 3,655
|
|
|
Re: Interested in responses, serious or not
Rick C.
You need a bigger tool bag then.
rick h.
|
|

10-22-2009, 07:35 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Columbus GA
Posts: 778
|
|
|
Re: Interested in responses, serious or not
About 3 years I inspected a house. A few weeks later I get a call from the buyer. Said that the hot and cold were reversed at the washer. I went to her house, and she was right. They had installed the hot and cold washer connections reversed. I switched the hoses, and all was well. No thank you, I'm sorry to have bothered you, or anything.
Sometimes I think that if it were not for the big time money I carry to the bank, I might not do this. 
__________________
Rick Cantrell
Columbus GA
|
|

10-22-2009, 09:40 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Oregon
Posts: 1,335
|
|
|
Re: Interested in responses, serious or not
Old 1950s/60s-ish galvanized P-traps are notorious for clogging and not being able to keep up with the output of some washing machines. This happened to me in the first house I ever bought. First load of clothes... water all over the floor (funny, calling my HI didn't even cross my mind).
When the plumber cut out the trap and showed it to me I couldn't believe any water was getting through. Those traps were basically a hairpin turn and smallish diameter to begin with. Then, factor in 40 years of crud going down the drain and it's amazing they work at all.
Pretty much any pre-ABS house I see gets my blanket statement about the pipes being old and clogs, leaks and generally poor performance are common and should be expected.
|
|

10-23-2009, 06:17 AM
|
 |
Member
|
|
Join Date: Mar 2007
Location: New Hampshire
Posts: 36
|
|
|
Re: Interested in responses, serious or not
I will also do a basic operation to know that there is power/gas to the dryer and water flow/draining to the washer. I put the "load" on the smallest setting and then run a final rinse.
But I was thinking about this as far as other restrictions. If a Dining room with wood floors is partially covered with a large rug and dining room table, I state that review was limited and recommend reviewing this area during the final walk through. Because we are assuming the washer is staying in this case. And hopefully you had explained at the begining of the inspection that there are limits to what you can do with personal property, no matter how simple it may seem.
I certainly like the idea of giving them the option to pay $200 or check it themselves. And there is the point that if the property is not too far away, or on the way to/from another inspection, just write it off in your head as Marketing. You know they will say nasty things about you, over this one issue.
Let us know what happens.
|
|

10-23-2009, 06:23 AM
|
|
Member
|
|
Join Date: Jul 2008
Location: Costa Rica
Posts: 51
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Jim Luttrall
Glad washer and dryer are not part of the real estate transaction here. I use the state required format which lists the appliances that are inspected or not inspected. Washer and dryer are not listed and I like it that way.
If asked as in your situation, I would explain that "the washer and dryer are portable appliances which are not attached to the structure and as such are not part of my inspection."
If concern over the condition of the washer and dryer equipment is so great as to be a determining factor in the purchase of the house, then perhaps they should budget to replace the equipment or have a professional appliance repair person examine the appliances in question.
I like this response.
|
|

10-23-2009, 08:52 AM
|
 |
Member
|
|
Join Date: Sep 2007
Location: Fredericksburg, VA
Posts: 185
|
|
|
Re: Interested in responses, serious or not
I had a client email me to say that he noticed I didn't include anything in the report about the missing light bulb in the refrigerator ice & water dispenser. Wasn't nasty about it.
__________________
The above statements are expressed solely as my opinion and in all probability will conflict with someone else's.
Stu www.VaInspectionService.com
|
|

10-23-2009, 10:06 AM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Junction City, KS
Posts: 168
|
|
|
Re: Interested in responses, serious or not
Just guessing here but I assume you always take your own laundry to perform the....ahem.....washer-dryer testing
Never saw need to run washer and dryer, suspect I never will.
__________________
If I had two faces, would I be wearing this one?
Abraham Lincoln
|
|

10-23-2009, 10:12 AM
|
|
Member
|
|
Join Date: Mar 2007
Location: Camp Verde, Arizona
Posts: 794
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Peter Drougas
Let us know what happens.
This was my response to their polite email:
Dear XXXX. Yes, I do draw the line at removing someone else's dirty socks and underwear from their washing machine. I can get back over there on Thursday and if the laundry is removed I will be happy to operate the machine through a short cycle and check for unusual noises and leakage. I will not be able to tell you how well it works. If this is acceptable, let me know and I will e-mail you the info on Thursday evening.
The agent emailed me back:
Fritz the laundry has been removed from the washing machine Run machine and report thank you.
I emailed the agent:
Hi XXX, I will go over tomorrow and run the washer. From this point out I am going with other inspectors recommendations and excluding laundry equipment and refrigerators from the inspection as they are portable appliances and not a part of the real estate transaction.
I wanted to let you know this in case a client asks, but it will be spelled out in the inspection agreement.
In the past, I ran the equipment as a courtesy to the client but I can see now that it isn't a good idea.
Not a word of thanks for the return trip or apology for being rude but I didn't expect any. Man, talk about dirty laundry....
__________________
"Some people are like slinkies. They serve absolutely no useful purpose. But still put a smile on your face when pushed down a flight of stairs."
Last edited by fritzkelly : 10-23-2009 at 10:14 AM.
Reason: Weird things in the response?
|
|

10-23-2009, 11:03 AM
|
|
Member
|
|
Join Date: Mar 2007
Location: Columbus GA
Posts: 778
|
|
|
Re: Interested in responses, serious or not
" Not a word of thanks for the return trip or apology for being rude but I didn't expect any. Man, talk about dirty laundry...."
And you were expecting a bonus or something.
Did you read my post #36 above?
__________________
Rick Cantrell
Columbus GA
|
|

10-23-2009, 04:25 PM
|
|
Member
|
|
Join Date: Sep 2009
Location: Kansas City
Posts: 48
|
|
|
Re: Interested in responses, serious or not
If the W-D is part of the contract and I am asked to test it than i do just as i do for a central vac explain that it is not part of a General Home Inspection but you (the buyer) are welcome to operate these appliances during the inspection time while I am here.
|
|

10-23-2009, 04:35 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Fort Worth, Texas
Posts: 3,075
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Stacey Van Houtan
If the W-D is part of the contract and I am asked to test it than i do just as i do for a central vac explain that it is not part of a General Home Inspection but you (the buyer) are welcome to operate these appliances during the inspection time while I am here.
And while they are doing this and the, or one of the machines burn up or water is blasting all over the home are your clients going to pay for the mess and repairs or are you.
Your clients are not given permission to inspect the home. You are. When my clients come at the end of my inspection I would never tell them or give them my express permission to touch or test or play with anything in the home. I do not want my clients roaming the home while I am inspecting. Again, you are the one given permission to do the inspecting either by the home seller or sellers agent. Not your client. I have had clients opening wine coolers and seeing what kind of wine the sellers have. I have politely told clients in the past to please not touch any belongiings of the seller. Never mind give them permission to operate anything.
|
|

10-23-2009, 04:55 PM
|
|
Member
|
|
Join Date: Sep 2009
Location: Kansas City
Posts: 48
|
|
|
Re: Interested in responses, serious or not
Although hard for most TX pepole to understand It is not the only state in the US
You are regulated were i am at we are currently not regulated. The main contract that is in use i my areas states that the buyer is responsiabe for any damage during the inspection reguardless of who inspects. It does not stop a buyer from testing or inspecting the house. If i was a buyer and you told be to sit in the corner and wait, I would fire you on the spot .
Differrent strokes....
|
|

10-23-2009, 05:25 PM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Ormond Beach, Florida
Posts: 14,297
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Jim Luttrall
If asked as in your situation, I would explain that "the washer and dryer are portable appliances which are not attached to the structure and as such are not part of my inspection."
Jim,
Do you apply the same statement to ranges and refrigerators which are "portable appliances"?
|
|

10-23-2009, 08:49 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: New Westminster, B. C., Canada
Posts: 36
|
|
|
Re: Interested in responses, serious or not
Hi, All &
Not meaning to show-off /show you up, but:
I have to agree with William S. - I always do a Washer quick-fill & then drain to at least verify it actually works (& also listen to how LOUD it runs), plus give the ol' Dryer a short run (heat-test) - unless they are not included /staying...
Sometimes find Sellers have grabbed the ol' dirties off the floor & thrown 'em in there, prob. assuming "no one will see". I use the ol' good judgement, then, as to running a short Cold water run - depending on volume, etc. If the Seller (SHE) is home, often mention I'm planning to do so & She usually Thanks me for mentioning it (convenient) !
Nothing wrong with exceeding SOP !
CHEERS, All !
-Glenn Duxbury, CHI
__________________
-Glenn Duxbury, CHI
|
|

10-23-2009, 09:34 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Allen, Texas
Posts: 2,497
|
|
|
Re: Interested in responses, serious or not
Jerry, Refrigerator yes (unless built-in), Range no since it is part of the TX SOP requirements and is typically transferred with the property. Refrigerators not typically transferred with the property and is considered personal property in the RE contract. My reasoning and standards follows the general expectation and RE contract for the area. It's just the way we have always done things here. I also do not inspect intercom systems, TV's, sound systems, or water filtration systems.
|
|

10-23-2009, 09:38 PM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Ormond Beach, Florida
Posts: 14,297
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Jim Luttrall
Jerry, Refrigerator yes (unless built-in), Range no since it is part of the TX SOP requirements and is typically transferred with the property. Refrigerators not typically transferred with the property
My experience was that refrigerators usually went with the property, as did clothes washers and clothes dryers in most cases.
Either that or *no* appliances which were not built-in went with the property, but all of us inspectors in South Florida operated them anyway - to make sure their connections worked (i.e., circuits, plumbing, drain, etc.). Not so much for "the appliance" but that "the next appliance" connected would be able to work.
Guess it depends on the area.
|
|

10-23-2009, 09:41 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Allen, Texas
Posts: 2,497
|
|
|
Re: Interested in responses, serious or not
Guess it depends on the area.
Agreed.
|
|

10-23-2009, 10:03 PM
|
 |
Member
|
|
Join Date: Feb 2009
Location: Southern Vancouver Island
Posts: 534
|
|
|
Re: Interested in responses, serious or not
From the CAHPI(BC) SOP which is derived from the ASHI SOP.........10.2 The inspector is NOT required to inspect: 1. the paint 2. the carpeting 3. the window treatments 4. the central vacuum systems 5. the household appliances 6. recreational equipment.
I always test the central vac actuators for function, will sometimes operate a range or dryer. But I never inspect them. 
|
|

10-23-2009, 10:39 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Fort Worth, Texas
Posts: 3,075
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Stacey Van Houtan
Although hard for most TX pepole to understand It is not the only state in the US
You are regulated were i am at we are currently not regulated. The main contract that is in use i my areas states that the buyer is responsiabe for any damage during the inspection reguardless of who inspects. It does not stop a buyer from testing or inspecting the house. If i was a buyer and you told be to sit in the corner and wait, I would fire you on the spot .
Differrent strokes....
I guess it is all in how you TELL someone to do something with out upsetting them. I have dealt with home owners and buyers and the general public all my life. It is very easy to be politely in control..
As far as firing me on the spot...seriously. I am not kicking them in the groin. Besides the way I look at it they are paying me for an inspection report. I am not inspecting their home I am inspecting the owner/sellers home. When it becomes their home they can do as they please. But until then I am in control of the inspected home and that is the only way it should ever be. You are being given express permission to enter a sellers home and do an inspection. You are not given express permission to let the party buying the inspection report from you to go thru and pilfer the sellers belongings. The way you sound I should hand them a screw drive and tell them to have at the electric panel or pull the panels off of an AC condenser or air handler.
I also do not invite them up my ladder onto the roof or into a crawl space. If they choose to walk up the ladder and I do not know about it or go into a crawel and I do not know anything about it then let them have at it. Looking thru closets or playing with the occupants content...Well, they may just get fired.
|
|

10-23-2009, 10:52 PM
|
 |
Member
|
|
Join Date: Oct 2003
Location: Rockwall Texas
Posts: 3,655
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Stacey Van Houtan
Although hard for most TX pepole to understand It is not the only state in the US
You are regulated were i am at we are currently not regulated. The main contract that is in use i my areas states that the buyer is responsiabe for any damage during the inspection reguardless of who inspects. It does not stop a buyer from testing or inspecting the house. If i was a buyer and you told be to sit in the corner and wait, I would fire you on the spot .
Differrent strokes....
And why was I not given a memo about this?
rick
rockwall TX
|
|

10-23-2009, 11:01 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Allen, Texas
Posts: 2,497
|
|
|
Re: Interested in responses, serious or not
Rick, that memo came out when you were on vacation in CA but we could not find you. 
|
|

10-23-2009, 11:05 PM
|
 |
Member
|
|
Join Date: Oct 2003
Location: Rockwall Texas
Posts: 3,655
|
|
|
Re: Interested in responses, serious or not
Well I'm glad to know that y'all made an executive decision without me. Guess I'll have to leave my whereabouts with one of you the next time I leave home. 
|
|

10-24-2009, 12:34 AM
|
|
Member
|
|
Join Date: Jun 2007
Location: Oregon
Posts: 625
|
|
|
Re: Interested in responses, serious or not
Reading this ridiculous thread has given me an idea....
From now on I'm gonna bring a warm beer and stick it in the freezer 'til I'm ready to leave, and I now know what to do with all of my nasty coveralls. Prior to starting the exterior I'll throw them in the wash. I'll use the seller's soap to make sure the soap and dispenser work. Once clean, I'll test the dryer, and of course make sure the seller's dryer sheets work. For the drive home, well don't forget about that freezer test. There dang well had better be a freezer in every house I inspect 
|
|

10-24-2009, 08:59 AM
|
 |
Member
|
|
Join Date: Oct 2003
Location: Rockwall Texas
Posts: 3,655
|
|
|
Re: Interested in responses, serious or not
and don't forget to field test those toilets. 
|
|

10-24-2009, 05:12 PM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Fuquay Varina, NC
Posts: 824
|
|
|
Re: Interested in responses, serious or not
Had a client do a similar situation. I told them the bulb in the foyer may just be burned out and should be verified that the fixture functional before closing. You know the ceiling is 20' some feet high at the front door. I get a call from the client wanting me to go and change the bulb and check that it works at my expense..........I don't think so.
|
|

10-26-2009, 11:07 AM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Reno, NV
Posts: 38
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Rick Cantrell
About 3 years I inspected a house. A few weeks later I get a call from the buyer.
I sure hope you inspected all of the appliances in this house. I would think that in 3 years there you would have had to do some laundry, cook some meals, use the can, etc. Did the buyer call you to see if you were done yet? How much did you charge for this one? Hee Hee
__________________
Jonathan M. Cartwright
Newberry Inspections, LLC
|
|

10-26-2009, 02:46 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Greenville, N.C.
Posts: 92
|
|
|
Re: Interested in responses, serious or not
Ever been cussed because you did not check the range elements at the various levels: low, medium, high? I have.
JLMathis
|
|

10-26-2009, 03:01 PM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Metro Detroit
Posts: 83
|
|
|
Re: Interested in responses, serious or not
While I do identify exhaust material and energy source I do not operated the washer and dryer. Often times I don't even know if they are included in the sale of the home. If a client were to call me and ask me to come back out to verify their function I would more than likely charge for a re-inspection fee unless it was a local inspection.
__________________
Principles don't change with circumstances. That's what makes them principles.
-George Colombo
|
|

10-26-2009, 08:18 PM
|
 |
Member
|
|
Join Date: Feb 2009
Location: Southern Vancouver Island
Posts: 534
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Rick Hurst
and don't forget to field test those toilets. 
Best to make sure it'll flush first, BTW. 
|
|

10-26-2009, 08:23 PM
|
|
Member
|
|
Join Date: Feb 2008
Location: Caledon, Ontario
Posts: 1,129
|
|
|
Re: Interested in responses, serious or not
Sometimes the vendor will state in the listing that such and such appliance(s) is included in the sale only for the purchaser to find out after closing that the appliance(s) have been replaced with older units.
How many write down the serial numbers in your report even though you do not test the appliances?
__________________
The value of experience is not in seeing much, but in seeing wisely. - Sir William Osler 1905
|
|

10-26-2009, 09:22 PM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Raleigh, North Carolina
Posts: 331
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Jeffrey L. Mathis
Ever been cussed because you did not check the range elements at the various levels: low, medium, high? I have. JLMathis
I turn on electric burners to low and keep hand on until gets warm. Then turn burner to high. Common failure pattern for electric burners is to work on high only.
Gas burners I ignite and turn to high and let them burn for a couple minutes to heat up. Then I turn the burners to low and turn the exhaust fan on high to see if the flames go out. If they do go out, I test to see if I can hear the igniter attempting to restart.
Had several client and agents comment about my relative toughness for keeping my hands on burners.
|
|

10-26-2009, 09:36 PM
|
 |
Member
|
|
Join Date: Aug 2007
Location: Memphis TN.
Posts: 2,278
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Raymond Wand
Sometimes the vendor will state in the listing that such and such appliance(s) is included in the sale only for the purchaser to find out after closing that the appliance(s) have been replaced with older units.
How many write down the serial numbers in your report even though you do not test the appliances?
.
Nope.
( Do Not Note Window Treatment Patterns, Style, Number of Trash Cans Available,
Color of Walls, Presence of or Lack of Wall Paper, Attached Paper Towel Dispensers, Number & Location of Attached Coat Hooks, Door Stops, Fixture Cover Materials as in Ceramic, wood, Plastic, Brand of Front Door Lock ect. )
.
__________________
It Might have Choked Artie But it ain't gone'a choke Stymie!
Billy J. Stephens HI Service
Memphis TN.
|
|

10-27-2009, 08:21 AM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Fuquay Varina, NC
Posts: 824
|
|
|
Re: Interested in responses, serious or not
Common failure pattern for electric burners is to work on high only.
Bruce, they are elements. They are controlled by how much current is run through them much like a dimmer switch. If they work on high they will work on low. 
|
|

10-27-2009, 08:31 AM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Ormond Beach, Florida
Posts: 14,297
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Mike Schulz
Bruce, they are elements. They are controlled by how much current is run through them much like a dimmer switch. If they work on high they will work on low. 
Mike,
The control switch adjusts the voltage to the elements, and "High" is fully on, the other settings are not, thus a common failure pattern is for the *switch* (not the burner itself, careful with wording there) to work on "High" but not lower.
I always checked the elements on low first, to make sure they are warming up and working, then on high, if they work on low it is extremely rare they will not work elsewhere along the adjusting range of the control switch, and then check high to make sure that works.
Yes, a common failure pattern is to work on high but not lower down on the settings as the high setting is simply the switch fully turned on to full voltage.
|
|

10-27-2009, 11:29 AM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Fuquay Varina, NC
Posts: 824
|
|
|
Re: Interested in responses, serious or not
Ahhhhh I see clearly now. I thought he was talking about the element itself not the switch.
|
|

10-27-2009, 11:42 AM
|
 |
Member
|
|
Join Date: Feb 2009
Location: Southern Vancouver Island
Posts: 534
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Raymond Wand
Sometimes the vendor will state in the listing that such and such appliance(s) is included in the sale only for the purchaser to find out after closing that the appliance(s) have been replaced with older units.
How many write down the serial numbers in your report even though you do not test the appliances?
Yep, I do that, make and serial. Doing that on every inspection at least forces me to open the oven, check the door gasket, pull the drawers out, check the door spring on the DW, see if it's being used, etc. and the clients tend to like to see the serials recorded.
|
|

10-27-2009, 02:43 PM
|
 |
Member
|
|
Join Date: Oct 2003
Location: Rockwall Texas
Posts: 3,655
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Raymond Wand
How many write down the serial numbers in your report even though you do not test the appliances?
I don't write the actual numbers on my reports, but I do take a digital pictures of manufacture labels on water heaters, furnaces, and condensing units. As part of my inspection, I always take pictures of all of the mechanical equipment to show its current placement and condition at the time of the inspection.
rick
|
|

10-27-2009, 03:41 PM
|
 |
Member
|
|
Join Date: Mar 2007
Location: Dallas Home Inspections
Posts: 440
|
|
|
Re: Interested in responses, serious or not
Humm ... Let me see now. Just how should I go about inspecting this washer ??? Wonder which 'washboard' I should consider? 
|
|

10-27-2009, 07:38 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Fort Worth, Texas
Posts: 3,075
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Nolan Kienitz
Humm ... Let me see now. Just how should I go about inspecting this washer ??? Wonder which 'washboard' I should consider? 
Yep
She would break you in half!!!!!!!!!!!!!!!!!!!!!!!!!!!!
|
|

10-27-2009, 09:10 PM
|
 |
Member
|
|
Join Date: Oct 2003
Location: Rockwall Texas
Posts: 3,655
|
|
|
Re: Interested in responses, serious or not
Nolan,
She may have washboard abs, but I at least have some breast.
Hey, I'm working on it.
rick
|
|

10-27-2009, 09:26 PM
|
|
Member
|
|
Join Date: Mar 2007
Location: Camp Verde, Arizona
Posts: 794
|
|
|
Re: Interested in responses, serious or not
Originally Posted by Ted Menelly
Yep
She would break you in half!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I think you meant to say HE would break you in half!!!!!!!!!!!!!! At least that's my guess.
__________________
"Some people are like slinkies. They serve absolutely no useful purpose. But still put a smile on your face when pushed down a flight of stairs."
|
|

10-30-2009, 07:22 AM
|
|
Member
|
|
Join Date: Mar 2007
Posts: 17
|
|
|
Re: Interested in responses, serious or not
Sounds like this client is my "Whiney-Butt Toilet Woman"'s sister. I finally gave up and gave the woman's money back (which was what she was after anyway) after having to go the the house 4 months running over non-issues. The last straw was when the "complaint of the month" was that when she (and, presumably, a helper) simultaneously flushed the hall toilet and the one in the master bath, they did not shut off simultaneously after refilling. . . it was obvious by that time that I would be trucking over there monthly until such time as I refunded her inspection fee. That (and her signed release) finally fixed the problem. Some clients are more trouble than they are worth. Luckily, not too many of them.
|
|
| Thread Tools |
Search this Thread |
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT -7. The time now is 01:57 PM.
| | |
|