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  1. #1
    daniel nantell's Avatar
    daniel nantell Guest

    Default re; Reading Contract

    What per cent of Clients do you think understand the contract after sign it , and how long would it take them to read and understand fully if they did. ?

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  2. #2
    Ron Bibler's Avatar
    Ron Bibler Guest

    Default Re: re; Reading Contract

    More then read the report

    Best

    Ron


  3. #3
    Join Date
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    Default Re: re; Reading Contract

    I think most of my clients have a pretty good grasp of the most important aspect of the contract - the limitations of liability - before they sign, because I have a carefully worked out brief presentation that covers them, and I go through it with each client (even repeat clients) prior to their signing.

    Go to Angies's List and read the reviews for home inspectors - in many of the cases where a client is slamming an inspector, it's clear that they don't understand the practical and legal limitations of the inspectors liability. Of course in some cases that reflects the fact that they just want to ignore those limitations, but in many others I have a very strong suspicion that the inspector did not do a good job of setting client expectations.

    Last edited by Michael Thomas; 02-14-2010 at 10:25 AM.
    Michael Thomas
    Paragon Property Services Inc., Chicago IL
    http://paragoninspects.com

  4. #4
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    St Paul, MN
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    Default Re: re; Reading Contract

    Quote Originally Posted by Ron Bibler View Post
    More then read the report

    Best

    Ron
    I agree with this statement.

    MinnesotaHomeInspectors.com
    Minnesota Home Inspectors LLC
    ASHI #242887 mnradontesting.com

  5. #5
    A.D. Miller's Avatar
    A.D. Miller Guest

    Default Re: re; Reading Contract

    I agree with all posts to this point. Most of my clients do not read the entire contract prior to signing it. I cannot force them to read it, but only ask that they do so. Though three pages in length, mine is written in plain English and printed in 12-point type to facilitate easy of reading and understanding.

    Having said that, how many of you read the entire contract whenever:
    buying a new car, cell phone service, insurance policy, etc.? How many actually read all of the reams of verbiage that you receive in the mail (snail- and e-) regarding changes made to contracts you already have signed? And then, how many read all of the instructions, warnings, disclaimers, et al. on every item you purchase?


  6. #6
    Join Date
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    Default Re: re; Reading Contract

    Aaron
    " mine is written in plain English and printed in 12-point type to facilitate easy of reading and understanding"

    Yeah, right.
    I've not read your contract, but I have a dictionary handy, just so I can read your post.

    ' correct a wise man and you gain a friend... correct a fool and he'll bloody your nose'.

  7. #7
    Join Date
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    Columbus GA
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    Default Re: re; Reading Contract

    "And then, how many read all of the instructions, warnings, disclaimers, et al. on every item you purchase?"

    I do.
    I have read the label on almost every box,can, and jar, in our house.
    Bugs the crap outta the wife.
    Just this week, she bought " Smart Balance" mayo, instead of what I like (Miracle Whip). Anyhow I read the label on it: More fat per serving, more calories, same cholesterol, etc.
    I asked her "Why did you buy this?"
    Well you don't want to know the rest.
    Guess I'll learn to like it.

    ' correct a wise man and you gain a friend... correct a fool and he'll bloody your nose'.

  8. #8
    A.D. Miller's Avatar
    A.D. Miller Guest

    Default Re: re; Reading Contract

    Quote Originally Posted by Rick Cantrell View Post
    Aaron
    " mine is written in plain English and printed in 12-point type to facilitate easy of reading and understanding"

    Yeah, right.
    I've not read your contract, but I have a dictionary handy, just so I can read your post.
    RC: Your limited vocabulary notwithstanding , my contract will not cause one to lunge for their Webster's.


  9. #9
    Join Date
    Mar 2007
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    Atlanta, Georgia
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    Default Re: re; Reading Contract

    My contract is emailed to the client as soon as I can after booking the appt. Most clients are booking 3 days out so have 2-3 days to read the contract prior to the inspection.

    I ask if they received the contract via email because I am going to use the same address to deliver the report. Many state they read it, many shrug and say they did not have time. All of them sign it.

    Mine is 2 pages with a full page of it just listing what I will inspect. Written in plain English. If they have graduated high school, they should be able to understand it.

    Don't really care if they fully understand it, as long as they sign it and give me the money. They are adults and were given the opportunity to review it and/or have it reviewed by an adviser for several days prior to the inspection. They also had time to find another inspector prior to signing if they did not like the contract.

    "The Code is not a peak to reach but a foundation to build from."

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