Neal,
You might have been there; it's your old bosses hometown!
About 5 years ago, I called out cracks in 2 housings; the seller was an elderly german woman who said I was crazy.
The buyers agent called PSE&G; they sent a service tech who couldn't find any cracks etc. The tech left a message on my voice mail telling me I didn't know what I was talking about.
I called back the number he left; it was the shop in Summit. I explained the situation to the boss, he sent another guy out who red-tagged both units. The boss called me back, thanked me and said he would take care of the first tech.
Darren
New Jersey Home Inspection - About the House!