Results 1 to 12 of 12
  1. #1
    Join Date
    Dec 2008
    Location
    Maryland
    Posts
    2,777

    Default Suing a Client for a Negative Online Review

    Article in Remodeling Magazine dealing with someone that fought back against unsupported and false comments on internet forums and how hard it is to remove them.

    The article also offers a little insight into Angie's List and their position on false comments that you have to pay them to post positive comments. Including the fact their software program edits their positive replies.

    Vindication: Suing a Client for a Negative Online Review - Legal Issues, Owner Issues, Internet - Remodeling Magazine

    Similar Threads:
    Member Benefits1

  2. #2
    Join Date
    Mar 2007
    Location
    Spring City/Surrounding Philadelphia area
    Posts
    3,473

    Default Re: Suing a Client for a Negative Online Review

    On-line reviews can be great but if you get one disgruntled customer, I can see how it would become a nightmare.

    "It takes a big man to cry. It takes an even bigger man to laugh at that man". - Jack Handey

  3. #3
    Join Date
    Dec 2008
    Location
    Maryland
    Posts
    2,777

    Default Re: Suing a Client for a Negative Online Review

    Being disgruntled is one thing. Fabricating, with impunity, negative information is another.


  4. #4
    Join Date
    Sep 2008
    Location
    so so, California
    Posts
    1,769

    Default Re: Suing a Client for a Negative Online Review

    I miss the 80's...

    The MAZZA INSPECTION GROUP
    www.mazzainspections.com
    Level III Thermo-picture-taker-er...er

  5. #5
    Join Date
    Dec 2008
    Location
    Maryland
    Posts
    2,777

    Default Re: Suing a Client for a Negative Online Review

    I miss the 60's with the exception of Vietnam.


  6. #6
    Join Date
    Feb 2009
    Location
    Southern Vancouver Island
    Posts
    4,546

    Default Re: Suing a Client for a Negative Online Review

    Quote Originally Posted by Garry Sorrells View Post
    I miss the 60's with the exception of Vietnam.
    A one-speed bike with coaster brakes and a 12 mile paper route? Nope, I don't miss that.

    John Kogel, RHI, BC HI Lic #47455
    www.allsafehome.ca

  7. #7
    Join Date
    Dec 2008
    Location
    Maryland
    Posts
    2,777

    Default Re: Suing a Client for a Negative Online Review

    Quote Originally Posted by John Kogel View Post
    A one-speed bike with coaster brakes and a 12 mile paper route? Nope, I don't miss that.

    Made a man out of you by using a real bike not a sissy multi gear/speed.


  8. #8
    Join Date
    Mar 2007
    Location
    Chicago
    Posts
    164

    Default Re: Suing a Client for a Negative Online Review

    Quote Originally Posted by Garry Sorrells View Post
    Made a man out of you by using a real bike not a sissy multi gear/speed.
    But did it have a "banana" seat with up right handlebars?

    Corey


  9. #9
    Join Date
    Aug 2011
    Location
    Indianapolis, IN
    Posts
    19

    Default Re: Suing a Client for a Negative Online Review

    Lucky guy! I had to walk my rural paper route.


  10. #10

    Default Re: Suing a Client for a Negative Online Review

    If the overwhelming number of your online reviews are positive, I wouldn't lose a minute's sleep over one negative one. We have more than 50 straight-A reviews on Angie's List, and one solid F (from someone who blamed us that her roof leaked, 18 months AFTER our inspection). People are smart enough to dismiss the outliers (I would hope).

    Welmoed Sisson
    Inspections by Bob, LLC, Boyds, MD
    "Given sufficient thrust, pigs fly just fine."

  11. #11
    Join Date
    May 2010
    Location
    St. George, UT
    Posts
    217

    Default Re: Suing a Client for a Negative Online Review

    The reason for negative reviews are hard to figure out. I had one that was not really negative as far as my performance but this young couple was in love with this house till they got my report. It just really needed way more TLC then what they expected and I reported (did my job). It was like I ran over their new puppy when all I really did was inform them their (dream house) dachshund was actually a Great Dane. House had a lot of things wrong they refused to see. The review style/type seamed to attacked the messenger and they really didn't even realize it. Can't win them all.


  12. #12
    Join Date
    Jan 2012
    Location
    United States
    Posts
    32

    Default Re: Suing a Client for a Negative Online Review

    Quote Originally Posted by Welmoed Sisson View Post
    If the overwhelming number of your online reviews are positive, I wouldn't lose a minute's sleep over one negative one. We have more than 50 straight-A reviews on Angie's List, and one solid F (from someone who blamed us that her roof leaked, 18 months AFTER our inspection). People are smart enough to dismiss the outliers (I would hope).
    Agree, and as a user of crowd-sourced review sites, I always read them with a critical eye toward reviews written by "whiners" or people who are otherwise blaming the vendor for what they shouldn't.

    I think the bigger problem though is the tendency of Angie's list, Yelp and others of strong-arming the businesses by "filtering" the positive reviews unless they pay up.


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •