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  1. #1
    Join Date
    Oct 2003
    Location
    Rockwall Texas
    Posts
    4,519

    Default Those Phone Calls

    You've probably had them I'm sure.

    They always start out with "You inspected a home for me several months ago.

    Then about now is when it happens. That big lump in your throat shows up that shuts down your breathing for a moment.

    Then you hear, "Well we have found another home and want you to inspect it for us."

    Oxygen returns, color returns to face and Oh happpy days?

    Rick

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  2. #2
    Ted Menelly's Avatar
    Ted Menelly Guest

    Default Re: Those Phone Calls

    Rick

    Just in between inspections here.

    I had 2 of those calls this week. I was ready for counter offensive mode and then they said the wanted another home inspected. I don't take lightly those I have a problem calls. It always turns out to be nothing but I know what you mean.

    Another semi slow beginning this week and finishing with a good bang.


  3. #3
    Join Date
    Mar 2007
    Location
    Oregon
    Posts
    2,365

    Default Re: Those Phone Calls

    Quote Originally Posted by Rick Hurst View Post
    You've probably had them I'm sure.

    They always start out with "You inspected a home for me several months ago.

    Then about now is when it happens. That big lump in your throat shows up that shuts down your breathing for a moment.

    Then you hear, "Well we have found another home and want you to inspect it for us."

    Oxygen returns, color returns to face and Oh happpy days?

    Rick

    Been there many times.... "Hi, you inspected our house about 6 months ago.......... and my husband really liked that ladder. Where can I find one like it?" Whewwwwww!


  4. #4
    Join Date
    Mar 2007
    Location
    Spring City/Surrounding Philadelphia area
    Posts
    3,473

    Default Re: Those Phone Calls

    How about a double lump in the throat. I got a message yesterday from a lawyer representing a client I performed an inspection for back in October. "Oh $#it!!!". They wanted me to testify at a hearing tomorrow for a suit they are bringing against a contractor whose rehab work I inspected. WHEWWW! As it turns out, I already had an inspection scheduled for the time the hearing is going to take place.


  5. #5
    Phillip Smith's Avatar
    Phillip Smith Guest

    Default Re: Those Phone Calls

    Client; You inspected the house i bought a few months back.

    ME; Yes Sir.

    Client; Could you tell me how to light the gas logs, I know you showed me how to but I forgot.


  6. #6
    Join Date
    Mar 2007
    Location
    Connecticut
    Posts
    1,828

    Default Re: Those Phone Calls

    Yes , Had a few of those this week. All good, but it sure gets the heart rate going. That's where you get ready to act like an answering machine.
    "i'm sorry I am out of the office for the rest of my life please send all complaints to Rick Hurst he loves them"


  7. #7
    Brian Thomas's Avatar
    Brian Thomas Guest

    Default Re: Those Phone Calls

    client: "You inspected a house for me last month"

    me: "yes"

    client: "Well, the house collapsed on us yesterday!"

    me: "so what do you want me to do about it?"

    This scenario happens to me 3-4 times a year


  8. #8
    Join Date
    Aug 2007
    Location
    Memphis TN.
    Posts
    4,311

    Default Re: Those Phone Calls

    Quote Originally Posted by Brian Thomas View Post
    client: "You inspected a house for me last month"

    me: "yes"

    client: "Well, the house collapsed on us yesterday!"

    me: "so what do you want me to do about it?"

    This scenario happens to me 3-4 times a year
    .
    You must not have tested The Garage Door Properly !
    It takes Skill, Common Sense, Experience (at least a year ) to know how to Tug on a Garage Door Just right.


    It Might have Choked Artie But it ain't gone'a choke Stymie! Our Gang " The Pooch " (1932)
    Billy J. Stephens HI Service Memphis TN.

  9. #9
    Join Date
    Mar 2007
    Location
    Ormond Beach, Florida
    Posts
    26,244

    Default Re: Those Phone Calls

    Quote Originally Posted by Billy Stephens View Post
    It takes Skill, Common Sense, Experience (at least a year ) to know how to Tug on a Garage Door Just right.

    I guess I still don't know how ... or what ... "reasonable force" is. I sure would *not* want to define it in court.

    Attorney: Define "reasonable force".

    HI: Well, you see, I hold my arm up and catch the door, and if the door reverses without too much pressure, it is okay.

    Attorney: So, when the door reverses without too much pressure on your arm, that is what you consider "reasonable force", is that what you are saying?

    HI: Yeah, I guess so.

    Attorney: (turning to other attorney) Your witness.

    Other Attorney: So, when the door reverses without too much pressure on your arm, you consider that "reasonable force", right?

    HI: Yeah, I guess so.

    Other Attorney: Do you know how much that force is?

    HI: No sir, just that it is a reasonable amount.

    Other Attorney: Do you consider it a reasonable amount when it causes the death of a small child because the door did not reverse at the bottom of its travel?

    HI: No sir, I do not consider it reasonable force when it crushes someone.

    Other Attorney: Then which is it? Is it reasonable force or is in not reasonable force?

    Other Attorney: (turning to Judge) Judge, please direct the witness to answer the question.

    Judge: (turning to HI) Answer the question.

    HI: Ahhhh ... ummmm ... errrr ...

    Jerry Peck, Construction / Litigation Consultant
    Construction Litigation Consultants, LLC ( www.ConstructionLitigationConsultants.com )
    www.AskCodeMan.com

  10. #10
    Brandon Chew's Avatar
    Brandon Chew Guest

    Default Re: Those Phone Calls

    Guys, please .... only one garage door thread at a time!

    Let's move on to something less controversial like which association is the best one, or the pros and cons of licensing!



    Last edited by Brandon Chew; 08-06-2008 at 10:24 AM. Reason: clarify

  11. #11
    Join Date
    Aug 2007
    Location
    Memphis TN.
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    4,311

    Default Re: Those Phone Calls

    Mr. Peck,

    Taken from Post #102

    " I also ignore questions that are incomprehensible and based on incorrect opinions. "

    Post # 79

    " Yes ----- those guy's are wrong I am right. "

    The instructions are poor, incomplete, do not include ect.

    All Stellar comments for the record ( least we forget all that common sense , skill bla, bla.)

    Or my favorite of the bunch.

    Post # 33

    " There won't likely be any plaintive IF You Really Know How to Test these Doors and Report Properly. "

    As you can see Mr. Peck Ignore, Blame them guys, poor incomplete instructions , I know what I am doing, Won't happen Anyway. No Problems with that plan.

    It Might have Choked Artie But it ain't gone'a choke Stymie! Our Gang " The Pooch " (1932)
    Billy J. Stephens HI Service Memphis TN.

  12. #12
    Brian Thomas's Avatar
    Brian Thomas Guest

    Default Re: Those Phone Calls

    yeah, lets not rehash this garage door thing again please.


  13. #13
    Join Date
    Aug 2007
    Location
    Memphis TN.
    Posts
    4,311

    Default Re: Those Phone Calls

    How about that Brett Favre and the Vikings ?

    Really something ain't it.

    It Might have Choked Artie But it ain't gone'a choke Stymie! Our Gang " The Pooch " (1932)
    Billy J. Stephens HI Service Memphis TN.

  14. #14
    Deleted Account's Avatar
    Deleted Account Guest

    Default Re: Those Phone Calls

    So has it been decided then how many angels dance on a garage door or not?


  15. #15
    Join Date
    Aug 2007
    Location
    Memphis TN.
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    Default Re: Those Phone Calls

    Quote Originally Posted by Joseph Burkeson View Post
    So has it been decided then how many angels dance on a garage door or not?
    .
    Yep,

    You & Bruce King seem to be made for each other.

    You should PM him pronto.

    It Might have Choked Artie But it ain't gone'a choke Stymie! Our Gang " The Pooch " (1932)
    Billy J. Stephens HI Service Memphis TN.

  16. #16
    Richard Stanley's Avatar
    Richard Stanley Guest

    Default Re: Those Phone Calls

    Hey Billy, Did Elvis really die or is he still holed up there in Memphis?


  17. #17
    Join Date
    Aug 2007
    Location
    Memphis TN.
    Posts
    4,311

    Default Re: Those Phone Calls

    Quote Originally Posted by Richard Stanley View Post
    -- is he still holed up there in Memphis?
    .
    He's Holed Up in His Back Yard.

    It Might have Choked Artie But it ain't gone'a choke Stymie! Our Gang " The Pooch " (1932)
    Billy J. Stephens HI Service Memphis TN.

  18. #18
    David Argabright's Avatar
    David Argabright Guest

    Default Re: Those Phone Calls

    two weeks ago.......via voicemail......."You inspected a house for me in April and today it burnt to the ground because YOU MISSED AN ELECTRICAL DEFECT
    .................................................. .................................................. .................................................. .................................................. ....................JUST KIDDING. I was wondering if you would travel to another county to do a few inspections for me. I also have a couple around here I need you to do."

    To him it was a joke. To me it was heart stopping.

    All calls are good. You can always find a way to show them you are a cut above the rest by the way you promptly handle anything that comes along.

    Thank goodness almost all of the calls from prior clients are asking for advice or for me to do another inspection for them.


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