Originally Posted by
Derek Kelly
Inspect it software compared to the others. Any comments would be appreciated..before I buy one of them..
I used Inspect It for 4 years with mixed results. Inserting photos was a real pain, and editing photos with comments even worse. I spent more time feeling like an editor than inspecting. When you select a phrase to go into a certain section of the summary, it places it in one large paragraph. Clients and Realtors would see this and have a stunned look on their face at the paragraphs of information and get overwhelmed. AHIT developed it to rely on Microsoft Word so you get those problems that come with it instead of being a stand alone product. If you decide to upgrade your computer, check with AHIT because the software may not work. In that case it may take weeks/months for the patch to come out to make it work.
Do not let them talk you into the Inspect It Office Pro. This thing has not worked properly for several years and good luck getting a refund. E mail does not work, reports do not populate properly from the inspection order section, etc. The whole thing was a posture building experience.
I recently purchased 3D reporting system, Northern Focus Edition. Then I upgraded to the Premium for the word editing features, etc. There is a fair amount of setup in the beginning, once you get through that it has worked well so far. Inserting photo's with text is a breeze.
The work order section flows over to my outlook calendar with applicable notes such as contact info, directions, etc. The report populates like it should. This thing even sends the financial info over to my quickbooks for processing. It does not, however, make curly fries.
The only thing I do not like about 3D is the support. Tech support is in E mail format. You E mail tech support with your problem and they send an E mail response back to you usually within 24 hours. The time you spend E mailing back and forth, someone from the company could just get on the phone, help you fix your problem and be done with it. You cannot call 3D and get a human to help you unless you want to pay a fee per 15 minutes. With AHIT you pay an annual support fee, call 800 number and get a human who has the ability to log onto your computer, show you how to fix it then leaves.
My advice is to try all the report demo software that seems to interest you then make your decision after you have created several reports from each and talked with your inspection bretheren about pro's and con's of each.
