Originally Posted by Jeff Merritt the interNACHI site, reposted by permission:


Since we last talked, Ideal discovered a software conflict that affects
the testing of AFCI on the NEW dual protection style Siemens, Murrey and
GE circuit breakers. We have worked with the engineers at these companies
to resolve this issue and a free software upgrade is now available.

The IDEAL models 61-059 and 61-165 are affected. We have had a shipping
hold on these items since the problem was identified in February. We are
now shipping product. Please ship your unit to Ideal San Diego for free
software update and/ or repair or replacement. See attachment for the
shipping address and be sure to include your return address. These will be
returned to you upon upgrade. Please allow 14 days for turn around.

Could you please also notify the other members of iNACH who own
either of these testers and let them know that they should return them
directly to the same address in the attachment above for free upgrade
installation. Members who own the model IDEAL 61-058 ( the earlier version
of the 61-059) can send these to the Ideal San Diego location with a check
for $80 payable to ideal and they will receive a new 61-059.

I hope this helps. Please feel free to call me directly if you have any
additional questions regarding this return process.
Send to
Att: AFCI Tester Upgrade
9650 Chesapeake Drive
San Diego, CA 92123

Similar Threads: